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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All interactions were informative, polite, and easy to communicate with. Any questions I had were answered honestly and in a timely matter. That made the process simple to follow.
Business response:
Hi Brandon - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent service and knowledge of your employees and quick response
Business response:
Thank you for the positive review, Nicholas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My only problem is that at times the process seemed confusing. Each time I called I spoke with a different person. Why can't there be one point of contact for the whole procedure
Business response:
Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
thank you for the patient and kind throughout the process .
Business response:
Thank you for taking the time to share your experience with us, Dung. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The PennyMac team made the process very easy. With the guidance of Maria Espana and Latrice Autry I was able to complete the process quickly and eaasily.
Business response:
Hi Damond - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process indicator was really helpful.
Business response:
Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Negative
Business response:
Hi Corey - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Edna and Patrick were truly the best and more than I ever could’ve asked for. They made the process so seamless and easy and I felt truly taken care of. I am so appreciative for the support I received throughout. Highly recommend
Business response:
Hi Ayana - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,443 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.