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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very professional, patient and helpful. Thank you!!
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Nancy Olivas provided excellent support and guidance throughout. She was very attentive and answered all my texts immediately. Normally I dont rate any surveys with all perfect marks. I did this time because of Nancy’s outstanding customer service!
Business response:
Hi Gregory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for making this a easy and smooth experience.
Business response:
Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was very quick.
Business response:
Hi Maryhelen - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone that I dealt with from beginning to the closing was beyond pleasant and professional. I wish I had done this sooner. I had talked with other companies but did not feel comfortable. I felt fabulous vibes here and knew I was in good hands.
Business response:
Hi Marie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Was so smooth! Thank you for making this process so easy!
Business response:
Hi Kendall - Your feedback is greatly appreciated. Thank you for the review.
We had a great experience!
Business response:
Hi Sean - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Ricardo and Faiza make a great team and went above and beyond for me! Thanks PennyMac!
Business response:
Thank you for taking the time to share your experience with us, Cathy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team is very professional and courteous. The team stayed in contact with me and kept me up to date with anything going on with my loan prosses.
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.