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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,071 reviews
Select a rating
Betina D.'s profile image
Betina D. 
on Birdeye

10 months ago

Nathan Camp was terrific in the initial stages of the process, and Grace Sparks continued the excellent service experience through the closing of our loan. 

Business response:

Thank you for taking the time to share your experience with us, Betina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph D.'s profile image
Joseph D. 
on Birdeye

10 months ago

Pennymac is very efficient and easy to work with  

Business response:

Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Samuel C.'s profile image
Samuel C. 
on Birdeye

10 months ago

None  

Business response:

Thank you for taking the time to share your experience with us, Samuel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Elizabeth C.'s profile image
Elizabeth C. 
on Birdeye

10 months ago

Everyone from the start of my loan to closing are amazing to work with, always putting customers first,excellent communication with professional kindness, definitely recommend to family and friends,so glad I'm part of the Mac team  

Business response:

Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer F.'s profile image
Jennifer F. 
on Birdeye

10 months ago

Thank you. Your team was very helpful and patient with me.  

Business response:

Thank you for taking the time to share your experience with us, Jennifer. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kristen C.'s profile image
Kristen C. 
on Birdeye

10 months ago

I’m grateful to Pennymac. Thank you.  

Business response:

Hi Kristen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Machell K.'s profile image
Machell K. 
on Birdeye

10 months ago

Because of Faiza going the extra mile and showing up for a family like she was our family we were able to get a refinance and our new home purchase done successfully. She worked endlessly when others dropped the ball to help us.  

Business response:

Hi Machell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stephen K.'s profile image
Stephen K. 
on Birdeye

10 months ago

Very pleasant experience  

Business response:

Hi Stephen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Debra V.'s profile image
Debra V. 
on Birdeye

10 months ago

Everyone with whom I came in contact was very pleasant and helpful. Thank you. 

Business response:

Hi Debra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,071 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.