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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,619 reviews
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George B.'s profile image
George B. 
a year ago

Duplicate requests for documents even though all requests were sent the first time. 

Business response:

We appreciate your review, George. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Brian H.'s profile image
Brian H. 
a year ago

The process was seamless and very easy to do. 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kenderick M.'s profile image
Kenderick M. 
a year ago

Great experience . I just wish would tell you all the paperwork needed up front 

Business response:

Thank you for taking the time to share your experience with us, Kenderick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edward P.'s profile image
Edward P. 
a year ago

The whole loan process went very smoothly and quickly. No surprises! 

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lakeysha W.'s profile image
Lakeysha W. 
a year ago

Na 

Business response:

Thank you for the positive review, Lakeysha! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Candice T.'s profile image
Candice T. 
a year ago

Easy process 

Business response:

Hi Candice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edgar Flores A.'s profile image
Edgar Flores A. 
a year ago

Great service in both English and Spanish 

Business response:

Hi Edgar - Your feedback is greatly appreciated. Thank you for the review. 

Marion B.'s profile image
Marion B. 
a year ago

All persons involved with assisting me with my Home Equity loan were professional, courteous, knowledgeable with regards to any questions I asked, and very helpful in aiding me in the process. Would definitely recommend PennyMac for home mortgages 

Business response:

Hi Marion - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rose K.'s profile image
Rose K. 
a year ago

Michael Payne was amazing! He was extremely helpful and always answered my questions or helped me out!This was our first refinance and it was made super easy! 

Business response:

Thank you for taking the time to share your experience with us, Rose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,619 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.