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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No, overall i was please with everything, Great team Juatin, Eric and Sonia the representative who did the closing with us.
Business response:
Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Not pleased with having to wait on money once papers are signed. We signed on Wednesday, it is now Saturday and still no money and I assume I am being charged interest on the money although I do not have it.
Business response:
We appreciate your review, Gary. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Great
Business response:
Hi Ramesh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester is a fantastic communicator. I found her to be informative yet kind. Yester was very thorough and thoughtful. You are a very lucky company to have someone like Yester as an employee.
Business response:
Hi Kara - Your feedback is greatly appreciated. Thank you for the review.
She was great and very helpful
Business response:
Hi Kirk - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was friendly and knowledgeable in our process
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma is very pleasant, knowledgeable, courteous and thorough. She is a pleasure to deal with and kept me informed and made the process easy to navigate.
Business response:
Thank you for the positive review, Aileen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Barry and team took excellent care of us with our loan and any questions we had. Thank you so much for your help, Barry! Happy Holidays to you and yours.
Business response:
Hi Matthew - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Excellent service! My loan was processed in a timely manner and I was pleased with the loan officers’ diligence and professionalism.
Business response:
Hi Ana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.