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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is our fourth time buying a house and this mortgage process was the easiest. Everyone involved was helpful and very quick to respond to questions etc.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great job!
Business response:
Hi Alden - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
All of your agents were wonderful. Helpful. understanding and patient with me.
Business response:
Hi Pamela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everybody that was in charge of my case was very helpful and friendly. Would recommend 10/10
Business response:
Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tommy P and Anna E provided excellent customer service throughout our entire loan process. They were very responsive to calls and texts and I would highly recommend each of them. We were very impressed by their commitment to going the extra mile.
Business response:
Hi Jerry - Your feedback is greatly appreciated. Thank you for the review.
Some of the steps were confusing or redundant paperwork was requested. Norma was very helpful but sometimes it was difficult to get ahold of her. Not by any fault of her own but she seemed to be the only one doing anything with my loan application.
Business response:
Hi Alicia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The PennyMac Team has always been ( GREAT ) to work with. Thanks
Business response:
Hi Dana - Your feedback is greatly appreciated. Thank you for the review.
James and Michael were fantastic throughout the entire process. Attentive, informational, customer oriented, and thorough. Follow-ups were swift and explanations were always provided. A+.
Business response:
Hi Ryan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Nancy was a great help throughout the whole process really appreciate all her help through this journey.
Business response:
Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.