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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Increasing Home insurance was frustrating but all questions were answered. Nicole was fantastic to work with
Business response:
Hi Keith - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Some of the worst customer service! I sold my home over a year ago and was still receiving calls about mortgage protection. come to find out PennyMac was still giving out my contact info even after I was no longer a client! You have lost a customer for life, Vets don't take kindly to breaches of trust or security!
Business response:
Hi Jamean - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every emailed question I had was answered within minutes by Michael Payne or anyone else on team. The start of the refinancing seemed extensive but it was very easy and the way the portal was setup made it even easier.
Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
Great company Great service
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything was great. Very responsive and super easy to work with. Made home buying a stress free experience. Would highly recommend.
Business response:
Hi Valerie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liam and Nicole both were very friendly, knowledgeable and answered every question we had to our satisfaction. I would recommend both team members to anyone interested in getting a loan. Awesome job!!! Thank you!!!
Business response:
Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
She was very easy to talk to and she made it clear to us how to understand the Mac process and we appreciate that
Business response:
Hi Nathan - Your feedback is greatly appreciated. Thank you for the review.
Team was very responsive and professional. Made the entire process very smooth!
Business response:
Thank you for the positive review, Susan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC truly made this experience amazing!
Business response:
Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.5 star rating with 49,071 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.