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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,647 reviews
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Nadia P.'s profile image
Nadia P. 
a year ago

Tanairy was on top of it and helped me through everything, even when there was a mixup with some paperwork - she was on it and fixed it fast! She was very responsive and nice! I appreciate it and so happy w/ my new home! 

Business response:

Thank you for the positive review, Nadia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tina R.'s profile image
Tina R. 
a year ago

Norma did an excellent job of keeping my wife and I updated every step of the way. If we had any questions she always responded back in a timely fashion. She really made the process very smooth and easy.  

Business response:

Hi Tina - Your feedback is greatly appreciated. Thank you for the review. 

Cealidh V.'s profile image
Cealidh V. 
a year ago

She was fantastic through the entire process. I had many difficult times with PennyMac themselves, but she kept working hard for me. Between Jocelyn and Tanairy they helped a lot and many a person at that company can take a lesson or two from them.  

Business response:

Hi Cealidh - Your feedback is greatly appreciated. Thank you for the review. 

Woody C.'s profile image
Woody C. 
a year ago

Every person we spoke with was top notch and professional.  

Business response:

Hi Woody - Your feedback is greatly appreciated. Thank you for the review. 

James M.'s profile image
James M. 
a year ago

overall process was ok and Paulette Wiley was especially helpful and I thank her . 

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lewis H.'s profile image
Lewis H. 
a year ago

Over all it was good 

Business response:

Hi Lewis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Charles B.'s profile image
Charles B. 
a year ago

Liem was kind, courteous and professional -- he answered all my questions. Top notch service. 

Business response:

Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elizabeth Jones R.'s profile image
Elizabeth Jones R. 
a year ago

My experience was excellent. Dakota was so efficient about the process. I felt very comfortable working with him. He explained the process, answered my questions, and was available to me through text, email, or phone calls. Thank you! 

Business response:

Hi Elizabeth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Daniel C.'s profile image
Daniel C. 
a year ago

FROM START TO FINISH, EVERYTHING WENT VERY SMOOTHLY AND IN A TIMELY MANNER. I WANT TO EXPRESS THE HIGH PRAISE FOR ANDY GARCIA, ROBERT DICKEY AND THE TEAM FROM THE NOTARY REPUBLIC MRS. FINK WHOM I HIGHLY RECOMMEND THAT YOU USE HER IN THE FUTURE. 

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,647 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.