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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Linda A.'s profile image
Linda A. 
a year ago

Even though I’m not good with the computer, your patience was appreciated.. thank you very much. 

Business response:

Hi Linda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Edward G.'s profile image
Edward G. 
a year ago

Over all it was great 

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia S.'s profile image
Patricia S. 
a year ago

The process was professional, streamlined ... no surprises. 

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Richard A.'s profile image
Richard A. 
a year ago

NONE 

Business response:

Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Essie L.'s profile image
Essie L. 
a year ago

I just wanted to thank Rosario for everything she did for me. I need to know something serious to give me the answer. I will always be grateful to her anyone need to buy a home. I will recommend them to her once’s again that for everything. 

Business response:

Hi Essie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William M.'s profile image
William M. 
a year ago

Throughout the entire loan application and completion James Wright and Ruben Rualo were nothing short of outstanding. Due to my purchase modifications substantial additional tasks were put upon these two gentlemen and they handled them exceptionally. 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Charles C.'s profile image
Charles C. 
a year ago

I thought the process was overall pretty good but the requirements seemed a bit overwhelming at times and I had to present documentation twice over not sure seemed like communication issues within the department, not sure. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John P.'s profile image
John P. 
a year ago

Everyone communicated clearly and was organized and helpful. 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Michael T.'s profile image
Michael T. 
a year ago

Excellent! 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.