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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed | 

Tanairy was on top of it and helped me through everything, even when there was a mixup with some paperwork - she was on it and fixed it fast! She was very responsive and nice! I appreciate it and so happy w/ my new home!
Business response:
Thank you for the positive review, Nadia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*

Norma did an excellent job of keeping my wife and I updated every step of the way. If we had any questions she always responded back in a timely fashion. She really made the process very smooth and easy.
Business response:
Hi Tina - Your feedback is greatly appreciated. Thank you for the review.

She was fantastic through the entire process. I had many difficult times with PennyMac themselves, but she kept working hard for me. Between Jocelyn and Tanairy they helped a lot and many a person at that company can take a lesson or two from them.
Business response:
Hi Cealidh - Your feedback is greatly appreciated. Thank you for the review.

Every person we spoke with was top notch and professional.
Business response:
Hi Woody - Your feedback is greatly appreciated. Thank you for the review.

overall process was ok and Paulette Wiley was especially helpful and I thank her .
Business response:
Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*

Over all it was good
Business response:
Hi Lewis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.

Liem was kind, courteous and professional -- he answered all my questions. Top notch service.
Business response:
Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*

My experience was excellent. Dakota was so efficient about the process. I felt very comfortable working with him. He explained the process, answered my questions, and was available to me through text, email, or phone calls. Thank you!
Business response:
Hi Elizabeth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.

FROM START TO FINISH, EVERYTHING WENT VERY SMOOTHLY AND IN A TIMELY MANNER. I WANT TO EXPRESS THE HIGH PRAISE FOR ANDY GARCIA, ROBERT DICKEY AND THE TEAM FROM THE NOTARY REPUBLIC MRS. FINK WHOM I HIGHLY RECOMMEND THAT YOU USE HER IN THE FUTURE.
Business response:
Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,647 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.