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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ivan and Liam were great! Give those guys a raise. They were both very attentive to the process. No questions were ever left unanswered.
Business response:
Thank you for taking the time to share your experience with us, Angilyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I was kept informed on a regular cadence and found James to be very helpful.
Business response:
Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
BOTH Latrice Autry and Trevor L Goderum were amazing.
Business response:
Hi Stacey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace & Tony were great and very helpful!! We closed in 15 days ant a decent rate (considering the current market) and it is thanks to them we are in our new forever home. 😊
Business response:
Hi Troy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
NA
Business response:
Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Your choice of appraiser was terrible. They just did a desk appraisal, but charged for a full appraisal.
Business response:
Hi Andrew - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire process was great. Everyone on the team was professional, informative,patient and helpful. Awesome team. Your company has two great assets with Faiza and Matthew.
Business response:
Thank you for taking the time to share your experience with us, Cheryl. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Nathan and Tanairy were great to work with. Incredibly responsive with excellent communication throughout the process.
Business response:
Hi Gregory - Your feedback is greatly appreciated. Thank you for the review.
Thank you for your professionalism, and quick response to all the issues!
Business response:
Thank you for taking the time to share your experience with us, Laszlo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.