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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All of PennyMac's representatives that I contacted during this process were cordial, respectful, and highly professional. They were all excellent.
Business response:
Hi Earl - Your feedback is greatly appreciated. Thank you for the review.
Mary was fantastic throughout the entire process. She was quick, responsive, friendly, and knowledgeable.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I have found such caring people in the PennyMac profession. Thank you for always being there to help me.
Business response:
Hi Joyce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The experience was really good and the Pennymac team was excellent
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Throughout the whole process the team was there for any questions I had and handled everything in the time they said they would!
Business response:
Hi Jarrod - Your feedback is greatly appreciated. Thank you for the review.
I had one unpleasant and stressful call with one CSR after hours of Latrice being available. I spoke with a man. He was rude, inconsiderate, and lied to me. If it wasn’t for Latrice this survey would be much different and cancelled application.
Business response:
Hi Sonia - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Michael Ammari and Ammie Mack were wonderful to work with during our home loan process! We can't say enough how professional and how important we felt from beginning to final signing in just 21 days. Awesome!!! Very pleased with your PENNYMAC TEAM.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PennyMac has been my loan company for over 10 years …they are the best
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Hi Norbert - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.