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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Michael G.'s profile image
Michael G. 
a year ago

Everything went smooth as silk. Great team! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mary G.'s profile image
Mary G. 
a year ago

I was very pleased how smooth the loan process went through I was promised a closing date and it happened very diligently  

Business response:

Hi Mary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Felicia D.'s profile image
Felicia D. 
a year ago

The loan officer was very helpful and knowledgeable. This process has been smooth and I am so grateful I made the call to start the process.  

Business response:

Hi Felicia - Your feedback is greatly appreciated. Thank you for the review. 

Vicki H.'s profile image
Vicki H. 
a year ago

Amie was very helpful throughout the process. She checked in with me every week. Explained any of my concerns or questions. She was very educated in regards to the entire loan process. Very pleasant experience working with her 

Business response:

Hi Vicki - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Holland A.'s profile image
Holland A. 
a year ago

Everyone was knowledgeable and friendly. The process was fast and easy.  

Business response:

Hi Holland - Your feedback is greatly appreciated. Thank you for the review. 

Dianne F.'s profile image
Dianne F. 
a year ago

The only problem that I had with the whole experience is that Pennymac would not accept faxes or email documents. I do not know how to upload documents & this caused extreme stress on my part. 

Business response:

Hi Dianne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven L.'s profile image
Steven L. 
a year ago

Thank you Grace and Andre!  

Business response:

Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daniel G.'s profile image
Daniel G. 
a year ago

The whole experience was great. Every transaction went smoothly and all my questions were answered in a timely manner.  

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lawrence S.'s profile image
Lawrence S. 
a year ago

Overall wonderful service by the whole and closed 10 days earlier than We expected 

Business response:

Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.