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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,942 reviews
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Clint A.'s profile image
Clint A. 
on Birdeye

11 months ago

Everyone did a great job and was always there to answer any questions and looked for reasons to help close the loan! 

Business response:

Hi Clint - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald C.'s profile image
Ronald C. 
on Birdeye

11 months ago

Wayne Franklin who did the closing was a true professional. She was on time very friendly and made the whole process a pleasure. 

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Israel Jimenez F.'s profile image
Israel Jimenez F. 
on Birdeye

11 months ago

Very good team  

Business response:

Hi Israel - Your feedback is greatly appreciated. Thank you for the review. 

Helen A.'s profile image
Helen A. 
on Birdeye

11 months ago

I love how they explained and broke it down to me the dates and time things would take place and what to expect, and what I needed to make everything run smoothly. Everyone made me feel comfortable. 

Business response:

Thank you for the positive review, Helen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cheryl M.'s profile image
Cheryl M. 
on Birdeye

11 months ago

The team was so easy to work with. Fauna was phenomenal! She was always available, very pleasant, genuine, knowledgeable and patient. Matthew was just as great! You have valuable assets with those two. We couldn't be happier.  

Business response:

Hi Cheryl - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Chad M.'s profile image
Chad M. 
on Birdeye

11 months ago

Would like all requests to be sent at one versus separate emails.  

Business response:

We appreciate your review, Chad. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Dale M.'s profile image
Dale M. 
on Birdeye

11 months ago

Everything went great from start to finish. Thank you to all that helped on the way! 

Business response:

Hi Dale - Your feedback is greatly appreciated. Thank you for the review. 

Thomas C.'s profile image
Thomas C. 
on Birdeye

11 months ago

Excellent service.  

Business response:

Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Judy J.'s profile image
Judy J. 
on Birdeye

11 months ago

Very smooth process and I was kept in the loop as to what was to happen next. 

Business response:

Thank you for the positive review, Judy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,942 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.