PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,647 reviews
Select a rating
Margaret T.'s profile image
Margaret T. 
a year ago

I’m pleased with my service 

Business response:

Hi Margaret - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Diane K.'s profile image
Diane K. 
a year ago

I would like to thank the entire Pennymac team that handled the purchasing of my new home. Their outstanding response to any questions and concerns I may have had truly eased the process of obtaining my loan. Thank you Oscar and Faisa and your teams. 

Business response:

Hi Diane - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dietesha P.'s profile image
Dietesha P. 
a year ago

My Mac team were very knowledgeable about the process. They all did exceptionally well from start to finish.  

Business response:

Hi Dietesha - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael B.'s profile image
Michael B. 
a year ago

The whole process was seamless. Everyone responded to questions in a timely manner. Our first experience dealing with an equity loan, and everything was explained thoroughly with patience and grace. 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Richard P.'s profile image
Richard P. 
a year ago

We have been with Pennymac for a long time and will continue to be with the company.  

Business response:

Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bobby W.'s profile image
Bobby W. 
a year ago

Excellent from start to finish  

Business response:

Hi Bobby - Your feedback is greatly appreciated. Thank you for the review. 

Joel Serrano R.'s profile image
Joel Serrano R. 
a year ago

My family and I were greatly satisfied with the work of closing agent Rosario Lopez, she was very understanding, helpful and very professional!!!, the purchase of the house was accomplished very well!! WE ARE VERY HAPPY WHITH PENNYMAC!!!!! 

Business response:

Hi Joel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

John C.'s profile image
John C. 
a year ago

Our processor, James Wright, went above and beyond our expectations. He not only made our purchase process uneventful and smooth he also facilitated with the eventual closing of our sale property. We would have closed on either without his assistance 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary W.'s profile image
Gary W. 
a year ago

True professionals, very efficient, and great communication!  

Business response:

Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,647 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.