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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone from start was excellent and knowledgeable and patient
Business response:
Hi Craig - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Although I'm very unhappy with the high interest rate, the team themselves were all very polite, professional, friendly and helpful.
Business response:
Thank you for taking the time to share your experience with us, Angelo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Way to easy done in less than 30 days
Business response:
Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Quick responses. Easy to upload documents. Able to beat the rate of your competitors.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
The ease of the loan process is very efficient and the customer service displayed by Paulette and Lauren is above reproach!
Business response:
Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I will always use pennymac if possible. I've had other services that I was not happy with.
Business response:
Thank you for the positive review, Steve! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was amazing. Very helpful. Chris was knowledgeable and efficient. I appreciated both their help through this process.
Business response:
Thank you for the positive review, Matthew! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
James Bruce and Sandra are outstanding professionals. I enjoyed working with them and would love to do so again!
Business response:
Hi Cheryl - Your feedback is greatly appreciated. Thank you for the review.
All communications with everyone involved was friendly courteous and professional. Great people For sure
Business response:
Hi Gregg - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.