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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,645 reviews
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Michael W.'s profile image
Michael W. 
a year ago

Kyle and Hilda were both great, very attentive and responsive and I feel went above and beyond to make the process as simple as possible for me.  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Maranda B.'s profile image
Maranda B. 
a year ago

Everything went very smoothly, and was explained to me very well. I feel the closing costs were a bit pricey, but overall a very pleasant experience. 

Business response:

Hi Maranda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Matthew M.'s profile image
Matthew M. 
a year ago

Easy process 

Business response:

Hi Matthew - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael P.'s profile image
Michael P. 
a year ago

Everyone I encountered during the loan process were very professional from the first contact to the lady that closed the loan with the title company  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Ethan W.'s profile image
Ethan W. 
a year ago

Faiza was wonderful and always on top of the transaction. Thank you for the smooth experience. 

Business response:

Hi Ethan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel O.'s profile image
Daniel O. 
a year ago

Norma and her team were amazing and responded very quickly! This is my 3rd mortgage with PENNYMAC and I am very happy! 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie Smith B.'s profile image
Stephanie Smith B. 
a year ago

I called Pennymac in distress after a distressing experience with Windham Timeshare. I entered a meeting w them owing $30k, expecting to resolve issues. I later realized I owed in excess of $100K. Jason was so kind & calm & non accusing. EVERYONE WAS 

Business response:

Hi Stephanie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark T.'s profile image
Mark T. 
a year ago

Everyone was very patient walking us thru each step! We will definitely recommend Pennymac! Chaix Cole was great to work with! 

Business response:

Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gwendolyn E.'s profile image
Gwendolyn E. 
a year ago

Thank you for your professionalism and assistance. The entire team that processed my loan was phenomenal. 

Business response:

Thank you for taking the time to share your experience with us, Gwendolyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,645 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.