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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,071 reviews
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Danny S.'s profile image
Danny S. 
on Birdeye

10 months ago

PennyMac and the MacTeam were awesome. They walked through the loan process, making it an awesome experience. Tommy (Thomas) and Eric were great to work with. 

Business response:

Hi Danny - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dewey S.'s profile image
Dewey S. 
on Birdeye

10 months ago

Everyone was super helpful and responsive. 

Business response:

Hi Dewey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Herman J.'s profile image
Herman J. 
on Birdeye

10 months ago

Thank you 

Business response:

Hi Herman - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles G.'s profile image
Charles G. 
on Birdeye

10 months ago

Each time I called and spoke with different people everyone was nice and helpful some things were repetitive but overall had a good experience 

Business response:

Thank you for taking the time to share your experience with us, Charles. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Judy S.'s profile image
Judy S. 
on Birdeye

10 months ago

The whole process was excellent :-) 

Business response:

Hi Judy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David M.'s profile image
David M. 
on Birdeye

10 months ago

Overall good experience 

Business response:

Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Deborah T.'s profile image
Deborah T. 
on Birdeye

10 months ago

Thank you for the stress free process.  

Business response:

Thank you for the positive review, Deborah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Betty C.'s profile image
Betty C. 
on Birdeye

10 months ago

Excellent service, Loan terms explained clearly and process was quick, efficient, and easy. 

Business response:

Hi Betty - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Phyllis J.'s profile image
Phyllis J. 
on Birdeye

10 months ago

I was pleased with the outcome of the loan. I already figured that the loan amount would change before the signing, but was not surprise that it did, 

Business response:

Thank you for the positive review, Phyllis! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,071 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.