This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nicole and the entire team was easy to work with and answered all of my questions-before I asked them! When I told a friend in the financial loan business that PennyMac was our current lender - he said they are great to work with. He was right.
Business response:
Hi Boyd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Your team was amazing!! Nancy was a pleasure to work with. Thank you all again.
Business response:
Thank you for taking the time to share your experience with us, Jason. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Edna returned my call or texts even when they may have been outside of the normal business hours the next day
Business response:
Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great customer service
Business response:
Hi Adolfo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Your loan origination fees are too high. While I can recommend your staff- your fees make it difficult to recommend Pennymac.
Business response:
We appreciate your review, Ryan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Just an amazingly smooth process overall. There were some hiccups, but the loan officer and the processing team did a wonderful job addressing those.
Business response:
Thank you for taking the time to share your experience with us, Rehan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy and quick process and everyone was very responsive and helpful
Business response:
Hi Nicholas - Your feedback is greatly appreciated. Thank you for the review.
PennyMac Team was excellent very fast. And very Professional.I will continue to do Business with PennyMac!
Business response:
Hi Vanina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
All the staff are excellent in dealing with my loan process.
Business response:
Hi Manuel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.