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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,071 reviews
Select a rating
Phillip B.'s profile image
Phillip B. 
on Birdeye

10 months ago

I'd just like to say that the level of professionalism I received from all the representatives I spoke with was awesome! Any problems or issues I had were resolved quickly and to my complete satisfaction.  

Business response:

Hi Phillip - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Hector J.'s profile image
Hector J. 
on Birdeye

10 months ago

Great service 

Business response:

Hi Hector - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ralph W.'s profile image
Ralph W. 
on Birdeye

10 months ago

Thank you for a smooth transition.  

Business response:

Thank you for the positive review, Ralph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elaine D.'s profile image
Elaine D. 
on Birdeye

10 months ago

I’m so happy you called me to update this. She was so wonderful to work with! 

Business response:

Hi Elaine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dale H.'s profile image
Dale H. 
on Birdeye

10 months ago

Everything was easy and communicated quickly. 

Business response:

Thank you for the positive review, Dale! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joshua E.'s profile image
Joshua E. 
on Birdeye

10 months ago

good job! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nikkenia B.'s profile image
Nikkenia B. 
on Birdeye

10 months ago

Mary was excellent, she kept me well informed through the proceas 

Business response:

Thank you for the positive review, Nikkenia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ryan S.'s profile image
Ryan S. 
on Birdeye

10 months ago

Mary and Brian were amazing. Mary was excellent to work with, available, personable, and very knowledgeable. She made this process so easy and took away our stress. 

Business response:

Hi Ryan - Your feedback is greatly appreciated. Thank you for the review. 

James M.'s profile image
James M. 
on Birdeye

10 months ago

Great Great Great  

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,071 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.