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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Juan G.'s profile image
Juan G. 
a year ago

Could have shopped around for better rates but PennyMac really made the process hassle free and that was worth it. 

Business response:

Hi Juan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
a year ago

The experience with penny Mac was a great experience for my father he actually was very very satisfied with the overall experience. Paulette and Mark were great in this process they explained everything in detailed for best understanding to my father 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Loren T.'s profile image
Loren T. 
a year ago

Every team member was informed pleasant and wonderful to work with on all levels of our loan. 

Business response:

Hi Loren - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kira T.'s profile image
Kira T. 
a year ago

I wish I could write a novel about the stellar customer experience I had with Sandra. She truly went above and beyond and her level of communication is what companies every where should strive for.  

Business response:

Hi Kira - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angie Quinn C.'s profile image
Angie Quinn C. 
a year ago

Both my loan officers Michael Howarth and Sandra Benavidez are simply the BEST! They were both very personable and made purchasing a home go very smooth. I truly appreciate your patience and understanding. They will we recommended to other Veterans!❤ 

Business response:

Thank you for taking the time to share your experience with us, Angie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roman M.'s profile image
Roman M. 
a year ago

I was completely impressed with their professionalism and customer service. 

Business response:

Hi Roman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nick B.'s profile image
Nick B. 
a year ago

You guys did a great job 

Business response:

Thank you for the positive review, Nick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lori C.'s profile image
Lori C. 
a year ago

N/A  

Business response:

Hi Lori - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ian H.'s profile image
Ian H. 
a year ago

Everardo and Yester were incredibly helpful when it came to the loan process. I felt as though I could call on them at anytime for updates and they were always available to discuss any questions I had. They were truly a pleasure to work with! 

Business response:

Hi Ian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.