This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
MortgageConnect is a joke. They have missed getting documents to me and the first delayed closing. I also asked for a closing location closer to our home. Didn’t happen. We all could have traveled less than 10 miles, but no, over an hour.
Business response:
Hi Ronald - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Love your patience
Business response:
Hi Monique - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Was quick and easy
Business response:
Hi John - Your feedback is greatly appreciated. Thank you for the review.
The Pennymac team was very helpful and very pleasant to work with.
Business response:
Thank you for taking the time to share your experience with us, Benjamin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you to my loan officer Angel and to Kennedy! Great Job!
Business response:
Hi Christine - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Team members were very professional.
Business response:
Thank you for the positive review, Lawrence! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very polite and helpful. Thank you.
Business response:
Hi Winfred - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The process was a lot easier and more pleasant than I expected to be.
Business response:
Hi Robyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The form to verify my SSN with the SSA could have been better explained, other than that everything went very smooth.
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.