PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
Select a rating
Neil W.'s profile image
Neil W. 
a year ago

Braheem Cruise and Faiza Saleem were amazing to work with. Quick to respond and willing to answer all of our questions. We valued our experience and would not hesitate to use your company again. 

Business response:

Hi Neil - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hayley Toups S.'s profile image
Hayley Toups S. 
a year ago

Every person at PennyMac who handled our loan was quick, pleasant, and great communicators. They helped my husband and me with any questions or concerns we had, making the loan qualification process easy and smooth. 

Business response:

Thank you for the positive review, Hayley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Audra S.'s profile image
Audra S. 
a year ago

Tyra was great, the process was seamless 

Business response:

Hi Audra - Your feedback is greatly appreciated. Thank you for the review. 

Joel Sanchez V.'s profile image
Joel Sanchez V. 
a year ago

Team was great. There was constant communication and all question were answered in a timely manner.  

Business response:

Hi Joel - Your feedback is greatly appreciated. Thank you for the review. 

Teresa F.'s profile image
Teresa F. 
a year ago

James Wright did a great job. He was very helpful, answered all of my questions and was very prompt in getting back to me.  

Business response:

Thank you for the positive review, Teresa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary B.'s profile image
Gary B. 
a year ago

My loan team is the best, they made my loan process super smooth. Thank you Anthony and Anna. 😊 

Business response:

Hi Gary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lisa B.'s profile image
Lisa B. 
a year ago

I liked the fact that I was given choices on the type of loan I could get. For instance, I traditionally go with a VA loan for everything, but in this case an FHA loan worked out best. Something I never would have considered.  

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carlos O.'s profile image
Carlos O. 
a year ago

I received outstanding support and guidance during the entire process. 

Business response:

Thank you for the positive review, Carlos! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kevin H.'s profile image
Kevin H. 
a year ago

From the initial contact , to the closing everyone was amazing. They always kept in contact and kept up us up to date where the process was at.  

Business response:

Hi Kevin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.