PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
Nicholas W.'s profile image
Nicholas W. 
a year ago

From start to finished everyone we worked with was extremely pleasant, knowledgeable, and helpful. The process could not have gone smoother and I could not imagine anyone being able to do a better job. Thank you! 

Business response:

Hi Nicholas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lauren S.'s profile image
Lauren S. 
a year ago

Rosario was absolutely amazing and patient. she answered every question I had and responded very quickly. 

Business response:

Hi Lauren - Your feedback is greatly appreciated. Thank you for the review. 

Marc C.'s profile image
Marc C. 
a year ago

Nathan AND Rosario were great to work with. Each, respectfully, made the process easy and they kept me informed about all aspects of the loan process. 

Business response:

Hi Marc - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jimmy B.'s profile image
Jimmy B. 
a year ago

Could not have asked for a much better experence the personnel were very friendly and knowledgeable. Rhianna and Norma were great to work with. thanks so much to everyone involved> 

Business response:

Hi Jimmy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles L.'s profile image
Charles L. 
a year ago

My experience with Pennymac from start to finish has been nothing but incredibly helpful and friendly people! 

Business response:

Hi Charles - Your feedback is greatly appreciated. Thank you for the review. 

Debra F.'s profile image
Debra F. 
a year ago

Ross Ahkiong,Kathleen DeRosa and all the rest of my team were awesome.They were very professional and answered my questions in a timely manner. They made the process very simple and quick.I look forward to working with them again,if needed. 

Business response:

Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel G.'s profile image
Daniel G. 
a year ago

Quintrel and Peter made this whole process so easy. Always graciously answering all my questions. Thank you. 

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Doris B.'s profile image
Doris B. 
a year ago

Not withPennyMac by choice. They acquired my loan a month after purchasing my home. Would not recommend. 

Business response:

Hi Doris - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Steven G.'s profile image
Steven G. 
a year ago

Pennymac is a great company with great people. Thats why we refinance through your company. I did not want any mortgage company.We have grownup children,we will be sending your way when they are ready to buy. Thanks for everything! 

Business response:

Hi Steven - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.