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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The notary that came to our home to close was very friendly and knowledgeable!
Business response:
Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything was great!
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone who helped us with our loan was great—Billy Manapat was exceptional and so helpful and Nancy was as well! Thank you!!
Business response:
Hi Heston - Your feedback is greatly appreciated. Thank you for the review.
your fax number need to be updated so they work
Business response:
Hi Robert - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Thank you.
Business response:
Thank you for taking the time to share your experience with us, Ralph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Tyra was very helpful throughout the process. Extremely responsive and we even shared some laughs.
Business response:
Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I truly enjoyed working with John Dorey and Anna Eng. They guided me through each step, were always immediately available and responsive. They are knowledgeable, professional and exhibited excellent customer service and guidance.
Business response:
Hi Sharon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This is not my first loan with PennyMac and I will continue to come back should I need to in future.
Business response:
Thank you for taking the time to share your experience with us, Katherine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
We were unsure with some of the terms and needed more clarification on what was needed to process our request. All in all it was a great learning experience.
Business response:
Thank you for the positive review, Clayton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.