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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,072 reviews
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Robin P.'s profile image
Robin P. 
on Birdeye

10 months ago

test test test 

Business response:

Hi Robin - Your feedback is greatly appreciated. Thank you for the review. 

Christopher V.'s profile image
Christopher V. 
on Birdeye

10 months ago

Everyone was pleasant and helpful to work with  

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Chanteil K.'s profile image
Chanteil K. 
on Birdeye

10 months ago

Josslyn did an amazing job of helping me and keeping me updated on my loan. She is a fantastic employee  

Business response:

Thank you for the positive review, Chanteil! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Erin B.'s profile image
Erin B. 
on Birdeye

10 months ago

Christina Kelly was amazing!  

Business response:

Thank you for the positive review, Erin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marcela C.'s profile image
Marcela C. 
on Birdeye

10 months ago

Our experience was absolutely wonderful, we found it very simple and straightforward, absolutely no nonsense or complications. We are very grateful for the simplicity with how already stressful home buying can be!  

Business response:

Hi Marcela - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert S.'s profile image
Robert S. 
on Birdeye

10 months ago

My team was great. They kept intouch through the entire process. 

Business response:

Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Victor B.'s profile image
Victor B. 
on Birdeye

10 months ago

This is my fourth loan and I wasn't disappointed. Great service as usual. 

Business response:

Thank you for the positive review, Victor! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kristine T.'s profile image
Kristine T. 
on Birdeye

11 months ago

It was a great experience working with Penny-Mac as always we have done every house loan with you and we’ve had nothing but great service. Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Kristine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Wimal D.'s profile image
Wimal D. 
on Birdeye

11 months ago

I was a great experience, loan offices are very friendly and helpful. Special thanks to Eric Haywood and Bryan Hollins. I am going to come back to pennymac for my next mortgage definitely. 

Business response:

Hi Wimal - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,072 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.