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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Stephen S.'s profile image
Stephen S. 
a year ago

Process couldn't have been easier, loan team kept me apprised of every step, closing was fast and easy. Very well done! 

Business response:

Thank you for taking the time to share your experience with us, Stephen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mary M.'s profile image
Mary M. 
a year ago

I had the best experience working along with Anna Eng and Eric Lewis. Both were very friendly and reassured that they were going to get me through to closing as smoothly as possible. They both took the time to explain everything and were so kind. 

Business response:

Hi Mary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thedora G.'s profile image
Thedora G. 
a year ago

Thank you’ll for your professional and personal assistance during the entire process.  

Business response:

Hi Thedora - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frank R.'s profile image
Frank R. 
a year ago

I’d like to share how helpful and informative everyone was especially Yessir she was amazing and as well as the notary and our loan officer. Thank you! Frank  

Business response:

Thank you for taking the time to share your experience with us, Frank. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Eddie G.'s profile image
Eddie G. 
a year ago

Norma was very helpful and a pleasure to work with.  

Business response:

Thank you for the positive review, Eddie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Pamela T.'s profile image
Pamela T. 
a year ago

Both Ronald Braxton and Liem Nguyen made this experience easy and not stressful. I'm thankful! 

Business response:

Hi Pamela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Anthony Egipciaco J.'s profile image
Anthony Egipciaco J. 
a year ago

everything was easy 

Business response:

Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Melvin Q.'s profile image
Melvin Q. 
a year ago

Great service 

Business response:

Hi Melvin - Your feedback is greatly appreciated. Thank you for the review. 

Timothy C.'s profile image
Timothy C. 
a year ago

None at this time totally satisfied with the service  

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.