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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Donald F.'s profile image
Donald F. 
a year ago

Very pleased with everything. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kristina S.'s profile image
Kristina S. 
a year ago

The Penny Mac team was there everytime I had a question they are a Amazing team . 

Business response:

Hi Kristina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lynne K.'s profile image
Lynne K. 
a year ago

You make getting a home equity loan very easy and quick. 

Business response:

Hi Lynne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Katie R.'s profile image
Katie R. 
a year ago

There was good communication throughout the process 

Business response:

Hi Katie - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Noel E.'s profile image
Noel E. 
a year ago

Profesional , thanks 

Business response:

Thank you for the positive review, Noel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brooks B.'s profile image
Brooks B. 
a year ago

Our only issue was with the notary assigned to our loan. Our appointment was for 3 pm. She didn’t get to our house until 4:30. She did let us know she was running a little behind, but not an hour and a half late. 

Business response:

We appreciate your review, Brooks. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Kelly C.'s profile image
Kelly C. 
a year ago

Everyone did a wonderful job. Thank you! 

Business response:

Thank you for the positive review, Kelly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terral L.'s profile image
Terral L. 
a year ago

Liem was very patient with me as he explained each step of the loan process, and it was a process! I fully understood his needs and directions with all paperwork and using the computer to process the information. I can use all the help I can get. 

Business response:

Hi Terral - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Juan Guillen J.'s profile image
Juan Guillen J. 
a year ago

great 

Business response:

Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.