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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,072 reviews
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Umeshkumar P.'s profile image
Umeshkumar P. 
on Birdeye

11 months ago

Very good process and always informed  

Business response:

Thank you for the positive review, Umeshkumar! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald D.'s profile image
Ronald D. 
on Birdeye

11 months ago

I was very much pleased with berry, he made me fill conformable and not pressured, he went step by step so I was able to understand the process, with a major decision such as this, Berry was by professional. Thank you . 

Business response:

Hi Ronald - Your feedback is greatly appreciated. Thank you for the review. 

Darrell C.'s profile image
Darrell C. 
on Birdeye

11 months ago

Everyone that I spoke with was helpful, polite and knowledgeable. They made the process very easy to get through.  

Business response:

Hi Darrell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Brandon W.'s profile image
Brandon W. 
on Birdeye

11 months ago

Keep up the good work. This process was made 10x easier. Due to your great service 

Business response:

Thank you for taking the time to share your experience with us, Brandon. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gregory W.'s profile image
Gregory W. 
on Birdeye

11 months ago

Norman and Celesse were amazing 🤩  

Business response:

Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kelly M.'s profile image
Kelly M. 
on Birdeye

11 months ago

I felt that everyone was there to help me. 

Business response:

Hi Kelly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Francisco A.'s profile image
Francisco A. 
on Birdeye

11 months ago

None. Great job!  

Business response:

Hi Francisco - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacqueline G.'s profile image
Jacqueline G. 
on Birdeye

11 months ago

I was great dealing with everyone I talked to. Whenever I called in with a question they were able to help. 

Business response:

Hi Jacqueline - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willie B.'s profile image
Willie B. 
on Birdeye

11 months ago

Communication is key and during my experience, my loan officer, Michael Ammari, was on point. He responded quickly and was most helpful throughout my loan experience. Amy was great also. Thank you to them both and keep up the great work. 

Business response:

Hi Willie - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,072 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.