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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,072 reviews
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Owen Glenn B.'s profile image
Owen Glenn B. 
on Birdeye

11 months ago

Second time I have use Pennymac, it was good service and followed up with my questions promptly  

Business response:

Hi Owen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donna M.'s profile image
Donna M. 
on Birdeye

11 months ago

Nicole Lococo was assigned to assist me in the loan processing and I she want to say she is excellent and so genuine in doing her job. She helped me to complete my loan and was so kind and thoughtful. I want to thank her and the PenneyMac team.  

Business response:

Thank you for the positive review, Donna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lisa T.'s profile image
Lisa T. 
on Birdeye

11 months ago

This couldn’t have been any easier.  

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher W.'s profile image
Christopher W. 
on Birdeye

11 months ago

Everyone I spoke with was very helpful and knowledgeable about the loan process. When I had a question and called loan officer Dylan, even if I had to leave a voicemail. He was quick to return my call. Dylan and Liem were great to talk to.  

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Timothy E.'s profile image
Timothy E. 
on Birdeye

11 months ago

The entire team was very easy to work with. This house purchase was easily the most efficient one yet due primarily to Kaitlyn Myer! 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Antonio Villanueva P.'s profile image
Antonio Villanueva P. 
on Birdeye

11 months ago

The experience with the loan process was exceptional. Yester and Brock were wonderful, helped me step by step.  

Business response:

Hi Antonio - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

George H.'s profile image
George H. 
on Birdeye

11 months ago

We were kept informed continously throughout the loan process. 

Business response:

Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adrian M.'s profile image
Adrian M. 
on Birdeye

11 months ago

There were awesome 👌  

Business response:

Thank you for taking the time to share your experience with us, Adrian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edward M.'s profile image
Edward M. 
on Birdeye

11 months ago

Really appreciate the constant updates provided during my entire loan experience. Very helpful and informative as to the standing and progress of procedures from beginning through closing.  

Business response:

Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,072 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.