PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,942 reviews
Select a rating
Timothy A.'s profile image
Timothy A. 
on Birdeye

a year ago

Faiza Saleem is truly a huge asset to PennyMac. Her professionalism, effectiveness,responses were very timely. We never had to guess what was going on and when, or what deliverables were due. Her attention to detail is remarkable. Need more like her! 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
on Birdeye

a year ago

I could not have for better service. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Susan B.'s profile image
Susan B. 
on Birdeye

a year ago

It was nice to do business with Pennymac. 

Business response:

Hi Susan - Your feedback is greatly appreciated. Thank you for the review. 

Jose M.'s profile image
Jose M. 
on Birdeye

a year ago

The whole process was great, Natalia and Anna were great and very communicative and very responsive. It was a pleasure to work with the whole team. Thank you so much! 

Business response:

Hi Jose - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tara K.'s profile image
Tara K. 
on Birdeye

a year ago

The entire PennyMac team was awesome to work with! 

Business response:

Hi Tara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Emily M.'s profile image
Emily M. 
on Birdeye

a year ago

Liem was always extremely helpful and quick to respond when I had questions.  

Business response:

Hi Emily - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David G.'s profile image
David G. 
on Birdeye

a year ago

Our experience with PENNYMAC and all the team members who help us complete the process was amazing, we would choose PENNYMAC in the future and recommend them as well.  

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Koy S.'s profile image
Koy S. 
on Birdeye

a year ago

My loan officer was terrific. He answered all my questions and set clear expectations. The MacTeam was also great - the loan processor reached out to introduce himself in a timely manner and kept me informed each step of the way, which I appreciate.  

Business response:

Hi Koy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas P.'s profile image
Thomas P. 
on Birdeye

a year ago

The entire PENNYMAC team from start finish were professional and outstanding  

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,942 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.