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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for being the best part of Penny Mac!
Business response:
Hi Perry - Your feedback is greatly appreciated. Thank you for the review.
I have been pleasantly surprised with the process. It has been a long time since refinancing my home so I was unfamiliar with the updated practices. The process has definitely improved since then. Thank you.
Business response:
Thank you for taking the time to share your experience with us, Shana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thanks
Business response:
Hi Henry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Peter was super explanatory and thorough with all information. This was my first refinancing and he made it super smooth! Thanks Peter!
Business response:
Hi Andrew - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very professional and well communicated.
Business response:
Thank you for taking the time to share your experience with us, Randy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Amazing service!! Very helpful and pleasant.
Business response:
Thank you for the positive review, Gloria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
everything and everyone was great
Business response:
Hi Shanita - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate you all !!
Business response:
Hi Jocsan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
If I could give them zero stars I would. Please do not use them! I did not start out with them. I originally was with George mason and they were great. They messed up my escrow adding excessive flood insurance when I already was fully insured. I have been been trying to get it resolved for 40 days and it has my mortgage I creased by $1000! I was hung up on by escrow manager and he never even bothered to call back. Getting customer service on the phone is difficult. Horrible experience!!!
Business response:
Hi Therapy - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,645 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.