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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Some things were not done on time, some miscommunication, understandable nothing is absolutely perfect, the team was kind, understanding, and professional.
Business response:
Hi Rhaman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Paulette was absolutely awesome. She answered all my questions, I could always reach her. Her customer service skills were superior. She made the whole process easy and is a wonderful addition to your team.
Business response:
Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Edna was wonderful. She checked in with me daily to be sure I was kept in the loop. Because I already had a loan with PennyMac, it was very seamless. Thank you to the whole team that supported me in this new loan.
Business response:
Hi Eleanor - Your feedback is greatly appreciated. Thank you for the review.
The whole team was helpful and made it an easy process!
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very helpful through the whole process
Business response:
Thank you for taking the time to share your experience with us, Sirenna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent communication and expectations set were exceeded. Thanks so much.
Business response:
Hi Lorraine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Eric Haywood gave us exceptional service throughout our rough process. He was always there for us for everything we needed. I would use him again. Eric is the best!
Business response:
Hi Alissa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was a pleasure dealing with such courteous and professional service representatives.
Business response:
Hi Troy - Your feedback is greatly appreciated. Thank you for the review.
I really appreciate all the help Michael and Taniary gave throughout the process.
Business response:
Hi Robin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.