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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Loren B.'s profile image
Loren B. 
a year ago

I am concerned with paper checks being issued and having to send this via mail. I would feel much more comfortable being able to schedule a payment online. 

Business response:

Hi Loren - Your feedback is greatly appreciated. Thank you for the review. 

Michael M.'s profile image
Michael M. 
a year ago

Professional, as "painless" as it could be given the nature of these loans. Most satisfied. Thank you all. 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rayan C.'s profile image
Rayan C. 
a year ago

Everyone that was involved with my loan was extremely respectful and I love how fast they got me approved 

Business response:

Hi Rayan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Felix G.'s profile image
Felix G. 
a year ago

Heather 

Business response:

Hi Felix - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Krysten B.'s profile image
Krysten B. 
a year ago

Rosario was wonderful to work with, so kind, great at checking in and communicating. I really appreciate the communication and prompt attention to any questions I had. Thank you Rosario. 

Business response:

Thank you for taking the time to share your experience with us, Krysten. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kelisha B.'s profile image
Kelisha B. 
a year ago

Very smooth & quick process. 

Business response:

Thank you for taking the time to share your experience with us, Kelisha. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sarah D.'s profile image
Sarah D. 
a year ago

I really hope you do t sell off my loan. I have and continue to be very happy with PennyMac and the customer service! 

Business response:

Hi Sarah - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ruth G.'s profile image
Ruth G. 
a year ago

We felt the process with Pennymac was quick and efficient. We appreciate how easy/efficient it was to communicate when we had questions. 

Business response:

Thank you for taking the time to share your experience with us, Ruth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Calvin C.'s profile image
Calvin C. 
a year ago

Leia Calhoun and Peter Ashworth made the whole experience easy. I never felt out of the loop and they answered every question I had. Great support and feedback at every step. Thank you for a no stress application process. 

Business response:

Thank you for taking the time to share your experience with us, Calvin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.