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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,072 reviews
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Kerry M.'s profile image
Kerry M. 
on Birdeye

11 months ago

I never got a call back to say that I had final approval and funding. Were you too busy?  

Business response:

We appreciate your review, Kerry. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Allen A.'s profile image
Allen A. 
on Birdeye

11 months ago

Great team  

Business response:

Thank you for taking the time to share your experience with us, Allen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joshua W.'s profile image
Joshua W. 
on Birdeye

11 months ago

The team made everything extremely easy michael was awesome  

Business response:

Hi Joshua - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Zachary M.'s profile image
Zachary M. 
on Birdeye

11 months ago

Everyone was very helpful and informative. I am happy to be with Pennymac! 

Business response:

Hi Zachary - Your feedback is greatly appreciated. Thank you for the review. 

Billy F.'s profile image
Billy F. 
on Birdeye

11 months ago

Fairly easy to complete the application. The people checking on us, was great. Kept us-up-to date on what was happening  

Business response:

Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Christopher T.'s profile image
Christopher T. 
on Birdeye

11 months ago

Thank you for walking me through this step by step. 

Business response:

Hi Christopher - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Chris I.'s profile image
Chris I. 
on Birdeye

11 months ago

No other thoughts.. Thank you  

Business response:

Hi Chris - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas H.'s profile image
Thomas H. 
on Birdeye

11 months ago

Team was very professional and it was a relatively painless experience. Lauren and Edna were great to work with! 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph S.'s profile image
Joseph S. 
on Birdeye

11 months ago

The great experience started with Thomas Palacios and ended with Joselyn Nieves. We have bought numerous properties over the years and this mortgage process was the best experience by far. Tommy went above and beyond to ensure that we were happy.  

Business response:

Hi Joseph - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,072 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.