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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Yester was simply amazing. She was available throughout this process to answer all my questions. She was very thorough and professional. Thank you Yester for your help.
Business response:
Hi Nicole - Your feedback is greatly appreciated. Thank you for the review.
Dustin Terrazas was awesome! i’ve had a bad experience in the past, so I kept putting off contacting PennyMac about refinancing. I’m so glad I finally did and got in contact with Dustin. He made the process go smoothly and quickly. Thank you!
Business response:
Thank you for the positive review, Julie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Professionalism, quick responses to my questions, clear instructions from the loan team.
Business response:
Hi Henry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The experience was good. Thanks
Business response:
Hi Victor - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester Gazdjian was extremely informative, responsive supportive and pleasant and made the closing process seamless. Richard Peck listened and formulated a viable option and he made the financial process personal rather than just a loan.
Business response:
Hi Pedro - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I had some concern with my wife’s work verification process as her workplace was called too many times and having to fax back documentation multiple times
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
If I were to ever refinance or get a new loan I would want to work with the same team of Nathan Riedel and Anna Eng-they were both great👍
Business response:
Thank you for the positive review, Lee! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma made the whole experience very pleasant.
Business response:
Hi Catherine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Team was great in keeping up updated and aware of what was happening each step of the way.
Business response:
Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,136 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.