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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went very smoothly from the beginning. Everyone I spoke with was professional and knowledgeable about my needs and situation.
Business response:
Thank you for the positive review, Lorraine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Eric Lewis and Rashawna Balkman are both phenomenal. I wish everyone in the world cared as much as they do for their customers. I feel like they became part of our family. They were both so efficient, kind, compassionate, caring, & so excited for us.
Business response:
Hi Gabriel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
A few issues but Liem worked thru them with us.
Business response:
Thank you for taking the time to share your experience with us, Melissa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Brock was wonderful and was available to us for the entire process. He guided us with great information and communicated all aspects for us to feel good about the process. Thank you so much
Business response:
Hi Sara - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The whole process was pleasant. We felt like we were guided the entire time and all of our questions were always answered in a timely manner. Our team, especially Nichole was amazing.
Business response:
Thank you for taking the time to share your experience with us, Adrian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I will say that the PennyMac Loan team they do their best to please you.thanks to Adams and Kennedy I really appreciated your help.
Business response:
Hi Nieves - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
They did a great job and worked hard to close on time and kept everyone informed at all times
Business response:
Hi Catherine - Your feedback is greatly appreciated. Thank you for the review.
Every time we had a question she said we very prompt at getting back to us!
Business response:
Hi Cody - Your feedback is greatly appreciated. Thank you for the review.
The process went well. Paulette was very helpful. Thank you!
Business response:
Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,072 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.