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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Norma was efficient and very responsive to my request and needs. She was excellent at explaining next steps and keeping me on track of what needed to be completed. I’m grateful for her help.
Business response:
Thank you for taking the time to share your experience with us, Diane. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The Pennymac team was very responsive to all my questions and followed through quickly on correspondence and working my loan. I am very pleased with the overall experience.
Business response:
Thank you for taking the time to share your experience with us, Mari. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Kennedy Crees is AMAZING! She kept us up to date and always answered our many, many questions. She made everything run smooth! Norman Abbott did a wonderful job at getting us into a loan that worked for us. Great experience overall!
Business response:
Hi Bernardo - Your feedback is greatly appreciated. Thank you for the review.
Thank you
Business response:
Thank you for taking the time to share your experience with us, Justin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Good professionalism
Business response:
Hi Sheldon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Went smooth fast and knew everything I needed to know in advance. Also made it easy with me working on the road and how I had to enter documents and sign.
Business response:
Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Transaction went smoothly
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
The whole team were extremely pleasant and very professional.
Business response:
Hi Bryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Got the job done well, accurately and quickly. Many thanks.
Business response:
Thank you for taking the time to share your experience with us, Albert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 48,943 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.