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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
hi, I just want to point out something that I believe PennyMac should already know Anna is the most amazing person respectful, knowledgeable, helpful, honest, responsible person, across-the-board. What an amazing experience. I have to say.
Business response:
Thank you for the positive review, Abel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Alex, Andy and their teams shared a level of customer service that exceeded my expectations. Thanks!!!!
Business response:
Hi Holloway - Your feedback is greatly appreciated. Thank you for the review.
All the people I had the pleasure of speaking with were absolutely personable and professional. They were very helpful to me in the couple of issues I had. Their timeliness helped us to close on our VA Refi about 2 weeks early.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
They did a great job keeping us updated on where our loan was at. Bethany & Anna are the kind of people I would like in my company.
Business response:
Hi Keith - Your feedback is greatly appreciated. Thank you for the review.
Everybody from initial loan app to closing was extra speedy and pleasant. Thank you to a wonderful team
Business response:
Hi Helga - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thanks Ana for being so helpful and patient with us!!
Business response:
Hi Eliza - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We are very pleased with the process
Business response:
Hi Frederic - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was super friendly and helpful. They made sure to explain every step in detail and if anything changed at all they contacted me asap.
Business response:
Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Andrew Oiu and the success team were all amazing and made the process so easy.
Business response:
Hi Rabia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,635 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.