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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My experience was fantastic! Both Kaitlyn and Connor were very professional and helpful. They answered all of my questions and even worked around time differences and communication challenges when we were traveling internationally.
Business response:
Hi Rysheka - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
James was great, so pleasant to talk to and explained everything, every step of the way.
Business response:
Thank you for taking the time to share your experience with us, Yolanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was very professional and polite. Prompt with all attention needed.
Business response:
Hi Kellie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire team was wonderful. Glad to be with PennyMac
Business response:
Hi Kenneth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I greatly appreciated the attention to detail Ms. Rosario exhibited throughout this process. Being a first VA home loan user, she made this process beyond easy for me and her support was crucial in getting our new home in Washington.
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Was a super awesome experience! Thank you to Faiza, Pia and the whole crew for everything!!!
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Keep up the good work.
Business response:
Hi Edgardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
this IS A TERRIABLE refinance company i am currently in process of a loan and every day they need something else and once i upload it i receive a call from a rep the next day saying we need you to upload the documents once i tell them i already uploaded them oh we didnt see that but yes we have received them wish i was not so deep into the process because i wouldnt be using penny mac
Business response:
We appreciate your review, Mrkcg252. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Everything went as planned and couldn't be happier.
Business response:
Hi Derek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.5 star rating with 49,072 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.