PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,943 reviews
Select a rating
Gladys Mayo De I.'s profile image
Gladys Mayo De I. 
on Birdeye

a year ago

Fast process, very accurate, great support from your team. 

Business response:

Hi Gladys - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tara P.'s profile image
Tara P. 
on Birdeye

a year ago

Celebs was very personable. She answered all of my questions with confidence and sincerely. 

Business response:

Thank you for taking the time to share your experience with us, Tara. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Amy D.'s profile image
Amy D. 
on Birdeye

a year ago

Everyone on the Mac Team was wonderful. Credco pulled our credit and we are still getting harassed from lenders all over the world as Credco sold our info. The initial appraiser was a very rude man as well. Mac Team took care of that as well. Thanks. 

Business response:

Hi Amy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Yordis C.'s profile image
Yordis C. 
on Birdeye

a year ago

Great Service 

Business response:

Hi Yordis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Avis H.'s profile image
Avis H. 
on Birdeye

a year ago

The whole procedure went very well. Agent was very helpful and patient. 

Business response:

Hi Avis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brent G.'s profile image
Brent G. 
on Birdeye

a year ago

Liam was amazing throughout the loan process. He was incredibly responsive to any inquiries that I had, extremely professional, and called several times to provide me with updates and to see if I had any questions. Truly great customer service! 

Business response:

Thank you for the positive review, Brent! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maria S.'s profile image
Maria S. 
on Birdeye

a year ago

Everyone I had contact with was over and above my expectations. Friendly, courteous, and knowledgeable. a 

Business response:

Thank you for the positive review, Maria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Meagan K.'s profile image
Meagan K. 
on Birdeye

a year ago

I already recommended your services to a friend of mine looking to take a home equity loan out. Very easy process from start to finish. Great communication throughout the process as well! All the reps were kind and professional - thank you! 

Business response:

Hi Meagan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Eric S.'s profile image
Eric S. 
on Birdeye

a year ago

Ashlee and Kennedy were great to work with and able to answer all my questions. Ted who notarized everything was also very helpful and made the process easy. 

Business response:

Hi Eric - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,943 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.