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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Lea Ann P.'s profile image
Lea Ann P. 
a year ago

I am very pleased with my experience with PennyMac. Everyone was very helpful and friendly. 

Business response:

Thank you for the positive review, Lea! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David S.'s profile image
David S. 
a year ago

Overall great. Happy to do a new mortgage with penny mac 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Charles M.'s profile image
Charles M. 
a year ago

Our team was in constant contact with us and answered any questions we had quickly. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stella T.'s profile image
Stella T. 
a year ago

Whether I was calling Daniel Vera or Faiza Saleem, I was able to reach someone without any appreciable delay. Faiza checked in every week; more often as necessary for gathering. All the staff were courteous and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us, Stella. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joann M.'s profile image
Joann M. 
a year ago

Latrice and Andrew were instrumental in helping me close my loan. I greatly appreciate their tireless efforts. 

Business response:

Hi Joann - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexander S.'s profile image
Alexander S. 
a year ago

Norma was thorough yet concise. Norma made the process from start to finish very easy and painless to refinance my home. She deserve an attagirl and the biggest of pats on her back. And a beer of her choice. Or two. The Sankowich family thanks her. 

Business response:

Hi Alexander - Your feedback is greatly appreciated. Thank you for the review. 

Vijay Kumar P.'s profile image
Vijay Kumar P. 
a year ago

Joseph and Jamie were really helpful and super supportive during this stressful process. Their expertise helped me move faster on my loan applicaiton. 

Business response:

Hi Vijay - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ross E.'s profile image
Ross E. 
a year ago

Thank you to the whole team on helping us refinance our home. You guys made this quick and painless!! 

Business response:

Hi Ross - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth J.'s profile image
Kenneth J. 
a year ago

All contacts with Anna Eng and other members of her team were outstanding and I appreciated her prompt response to my questions. 

Business response:

Hi Kenneth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.