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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Matthew Mercado is my go to on anything loan related. I will call, or email him on any question I may have and he promptly answers every time. As a matter of fact he has aided us with our last two loans, he is the reason we keep coming back.
Business response:
Thank you for taking the time to share your experience with us, Ruben. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great communication throughout the process
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Cesar Fierro was great keeping me on track. Very professional Thanks for all your help
Business response:
Hi Krisander - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Anna was very helpful and reliable through out the loan process. Thank you
Business response:
Hi Bobby - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Anna was incredible to work with. She was very knowledgeable and helpful every step of the way. She answer every question we had every time something came up without hesitation. Overall experience with Anna and PennyMac was very positive. Thanks!
Business response:
Thank you for taking the time to share your experience with us, Tyler. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you good job helping me
Business response:
Hi Roseanne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Every one was helpful and able to give me an answer or get me to someone who could
Business response:
Thank you for the positive review, Jimmy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The whole team was great, Norma and both Adams were very good and knowledgeable. Only bad thing was the taxes weren't added originally. They later were. But they were able to keep closing at a manageable price in out budget.
Business response:
Hi Alexis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The only thing I wish that they would have at least a list of things needed ahead of time. There was too much back and forth
Business response:
Hi Yesenia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,136 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.