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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communications were excellent!! Everyone I worked with was informative and presented opportunities for me to ask questions. The process was well documented and did not take too long.
Business response:
Hi Lakeela - Your feedback is greatly appreciated. Thank you for the review.
Jocelyn kept communication open and was a great advisor.
Business response:
Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Outside the normal "SNAFU's." The staffing was fast to respond and explain what was going on. Great Job.
Business response:
Hi Mark - Your feedback is greatly appreciated. Thank you for the review.
My heartfelt thanks to Jason and Nicole and entire Penny Mac team for making the entire loan process simpler and easy. Your team also made a quick progress in each step and able to complete the entire process in lightning speed. Awesome and thank you
Business response:
Hi Chidambara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent service And I appreciate his time and effort!!!!!!!!! Great service!!!!!!
Business response:
Hi Marcus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was patient, explained everything clearly and kept us informed. She always repsonded quickly to any questions we had. A great experience. Thank you Norma.
Business response:
Hi Jane - Your feedback is greatly appreciated. Thank you for the review.
Eric Haywood was our main point of contact. Him and his manager, Lisa Breaux were exceptionally patient and professional during the loan processing. Happy with the customer service provided. Thank you.
Business response:
Thank you for the positive review, Sae! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone helped us in buying our first home. We are very grateful. Your all appreciated.
Business response:
Hi Ronald - Your feedback is greatly appreciated. Thank you for the review.
Everything was great!! 👍🏼👍🏼👍🏼
Business response:
Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,075 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.