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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very helpful. My questions were answered even when they might of thought it a dumb question with kindness and made sure I understood what they had said.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Tyra and Bethany were great. They were prompt to answer my questions and concerns. Both made the whole process a pleasant experience. Thank you!
Business response:
Hi Oscar - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Nicole lococo is a super nice great person. So is Jonathan Weiss Really great two people you have working for you.
Business response:
Thank you for the positive review, Matthew! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Amazing how helpful everyone was, every time I talked to the Pennymac crew!! Thank you so much. I will refer everyone I know that’s looking to buy or refinance.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
nothing
Business response:
Thank you for the positive rating, Young! We hope you have a wonderful day.
Very happy
Business response:
Thank you for taking the time to share your experience with us, Kathleen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Rashawna was great to work with.
Business response:
Hi Mircalin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall,PennyMac fast tracked our re-fi and we couldn't be more thankful. The only criticism we has is,that we're being made to pay our pay offs, rather than PennyMac doing this for the borrower.I believe it should be PennyMacs job to take do this.
Business response:
Thank you for the positive rating, Jose! We hope you have a wonderful day.
From the loan officer to the closing.. very professional, personal, and they made everything so easy! Great experience.
Business response:
Hi Mark - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,075 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.