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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,943 reviews
Select a rating
Stephen S.'s profile image
Stephen S. 
on Birdeye

a year ago

Service was great!!! 

Business response:

Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vito R.'s profile image
Vito R. 
on Birdeye

a year ago

The PennyMac team has been the best experience, and I will be speaking highly about the services provided to everyone I know. Thank you 

Business response:

Thank you for the positive review, Vito! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shane F.'s profile image
Shane F. 
on Birdeye

a year ago

Celess was the ideal person to have assist. She was super responsive and informative and kept me fully in the loop. There was not a single moment when I didn’t know exactly what was going on. What a pleasant person to have crossed paths with :) <3 

Business response:

Hi Shane - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian F.'s profile image
Brian F. 
on Birdeye

a year ago

Perfection! 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amos C.'s profile image
Amos C. 
on Birdeye

a year ago

The Team where Great 👍🏼  

Business response:

Thank you for the positive review, Amos! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hyacinth D.'s profile image
Hyacinth D. 
on Birdeye

a year ago

The loan process is well structured, efficient & thorough. Communication was concise, specific & timely.  

Business response:

Hi Hyacinth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donna S.'s profile image
Donna S. 
on Birdeye

a year ago

Rashawna, did an excellent job. She was always there for me if I had any questions. She’s the best 

Business response:

Hi Donna - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cecilia A.'s profile image
Cecilia A. 
on Birdeye

a year ago

Very professional help experience I had especially Elizabeth Breaux help me a lot with all my questions about the loan I highly recommend her.  

Business response:

Hi Cecilia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John H.'s profile image
John H. 
on Birdeye

a year ago

I appreciate Dylan and Latrice 

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,943 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.