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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,443 reviews
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Carol V.'s profile image
Carol V. 
2 years ago

The process was fast and easy. It only took 3 weeks! I am pleasantly surprised by how simple the process was made, even closing went smoothly. Just waiting on my wire transfer, and all will be complete. Taking 10 years off my mortgage was a no bro 

Business response:

Thank you for the positive review, Carol! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph T.'s profile image
Joseph T. 
2 years ago

While everything went smoothly I feel that someone in my loan team needs to be more available to answer questions when I have concerns about the loan, 

Business response:

Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Matthew L.'s profile image
Matthew L. 
2 years ago

Norma was always in touch and very helpful with everything. Always responded quickly. 

Business response:

Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alain C.'s profile image
Alain C. 
2 years ago

Michael and James did an amazing job. Thanks to you both! 

Business response:

Thank you for taking the time to share your experience with us, Alain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brenda L.'s profile image
Brenda L. 
2 years ago

Very helpful enjoyed the experience!! Thankful! 

Business response:

Thank you for taking the time to share your experience with us, Brenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Linda Carter P.'s profile image
Linda Carter P. 
2 years ago

Yes my loan officer Anna Eng was with me the whole time her professionalism was oitstanding,patience,. 

Business response:

Hi Linda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rozzano P.'s profile image
Rozzano P. 
2 years ago

Nancy and her team worked very swiftly and were very professional and personable which made everything flow easily. Very happy to have worked with thos team and very happy with the results. 

Business response:

Hi Rozzano - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Linda B.'s profile image
Linda B. 
2 years ago

Everyone has been so professional, friendly and knowledgeable the service was phenomenal. I was in HR for 20 year with Kaiser Permanente and customer Service was my specialty. Awesome job to the Loan team. 

Business response:

Hi Linda - Your feedback is greatly appreciated. Thank you for the review. 

Lisa S.'s profile image
Lisa S. 
2 years ago

Thank you to Yester for always keeping me in the loop! It was great working with her! 

Business response:

Hi Lisa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,443 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.