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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,635 reviews
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Laurence L.'s profile image
Laurence L. 
a year ago

The Pennymac team was very helpful and informative along the process-Thank you 

Business response:

Hi Laurence - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rene G.'s profile image
Rene G. 
a year ago

Tyra and Yuni were phenomenal to work with. I had a bad experience the last time I used my mortgage company. But these two shows that they’re still is great professionalism and teamwork with this company. I look forward to working with them again  

Business response:

Hi Rene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven C.'s profile image
Steven C. 
a year ago

None. 

Business response:

Hi Steven - Your feedback is greatly appreciated. Thank you for the review. 

Vicki A.'s profile image
Vicki A. 
a year ago

My loan officers were pleasant to work with. I got every answer I needed accurately and timely 

Business response:

Thank you for taking the time to share your experience with us, Vicki. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Rodney S.'s profile image
Rodney S. 
a year ago

Rosario did a wonderful job and helped within minutes of my requests. The whole pennymac team that made this happen were wonderful and made this very easy for me. Thank you all. 

Business response:

Thank you for taking the time to share your experience with us, Rodney. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Karma J.'s profile image
Karma J. 
a year ago

I had no idea what to expect but overall I am very pleased with the on line process. Everyone I had contact with was more than helpful, very patient with my bumbling (at times) and very courteous..I send a big THANK YOU to everyone involved  

Business response:

Hi Karma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Charles C.'s profile image
Charles C. 
a year ago

Thank for teams process in making this loan experience so simple and easy! Great working with all of you! 

Business response:

Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven S.'s profile image
Steven S. 
a year ago

From the beginning everything was thoroughly explained and we were kept abreast of where we were in the process. Our MAC team kept us well informed. No problems at all. 

Business response:

Thank you for the positive review, Steven! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kelsey B.'s profile image
Kelsey B. 
a year ago

I really appreciate everyone helping me and answering all my questions and concerns. Thank you!  

Business response:

Hi Kelsey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,635 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.