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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,635 reviews
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Gregory B.'s profile image
Gregory B. 
a year ago

nothing at this time but all was very good. 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maria M.'s profile image
Maria M. 
a year ago

Bri was absolutely amazing! She took such care and importance towards my file and went above and beyond in calling me and informing me on next steps and updates. She made the experience 5 out of 5  

Business response:

Hi Maria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Brennon S.'s profile image
Brennon S. 
a year ago

I liked being able to digitally sign and communicate via text while at work and voice if/when necessary. Customer service overall was friendly. 

Business response:

Thank you for the positive review, Brennon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David A.'s profile image
David A. 
a year ago

From start to finish everyone at Pennymac loan services were amazing and very competent. Rihanna our initial loan officer was amazing and very helpful. The loan process was fast and fairly easy. Thank you to everyone at Pennymac.  

Business response:

Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Emmanuelle L.'s profile image
Emmanuelle L. 
a year ago

The team was very helpful and took great care of me. I would recommend this team any day. Got me through the process with ease and great timing. Thank you for everything. 

Business response:

Thank you for the positive review, Emmanuelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kevin G.'s profile image
Kevin G. 
a year ago

Great experience all around.  

Business response:

Thank you for the positive review, Kevin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Pamela S.'s profile image
Pamela S. 
a year ago

The process was easy and everyone was so helpful. I was reading this process but the team was so nice. Everything went smoothly.  

Business response:

Hi Pamela - Your feedback is greatly appreciated. Thank you for the review. 

Armindo N.'s profile image
Armindo N. 
a year ago

Mr. Dennis Giardina and Ms. Ammie Mack were all great to work with. They kept me informed throughout the whole process. Very professional and courteous. Thank you 

Business response:

Hi Armindo - Your feedback is greatly appreciated. Thank you for the review. 

Herbert H.'s profile image
Herbert H. 
a year ago

Both gentlemen that were involved in my case were very responsive and was in contact with me every other day. 

Business response:

Hi Herbert - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,635 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.