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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I greatly appreciated working with Yester and Dave A. If there was anything I didn't understand or any issues I came across, my questions and concerns were addressed quickly and kindful.
Business response:
Hi Lorelei - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
I was treated like I was family, great experience.
Business response:
Hi Di - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
This was my first purchase. I did this on my own without a realtor and James was great helping me through this process.
Business response:
Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Jamie was very professional and answered all of my questions. He made the process pleasant. I think he did a great job.
Business response:
Hi Shannon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Michael kept me up-to-date on the whole process.
Business response:
Hi Paul - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Your team was very thoughtful in responding to all of my questions.
Business response:
Thank you for the positive review, Betty! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone involved in the loan process demonstrated great customer service. Matthew Mercado and Grace Sparks were amazing. The application process was streamlined with real-time status updates. And there was no unanticipated surprise along the way.
Business response:
Hi Laura - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Overall good experience.
Business response:
Hi Harry - Your feedback is greatly appreciated. Thank you for the review.
Both Nathan and Grace went above and beyond to get me to the best terms and a smooth on-time closing. I particularly appreciate their extreme patience as I debated all the options and their willingness to discuss at all times of day.
Business response:
Hi Bryan - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,075 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.