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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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Yawo Eklu K.'s profile image
Yawo Eklu K. 
a year ago

Rosario is honest and helpful. I’ll recommend it for anyone who wants to buy a house 

Business response:

Hi Yawo - Your feedback is greatly appreciated. Thank you for the review. 

Edwina P.'s profile image
Edwina P. 
a year ago

Dylan is absolutely amazing; I would love to work with him again. He was so professional, knowledgeable and efficient. His customer connection and client service experience is top tier!  

Business response:

Hi Edwina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James M.'s profile image
James M. 
a year ago

I would particularly highlight our experience with Faiza Saleem. She was one of the most pleasant, efficient and communicative financial professionals I have ever dealt with. She is an asset to PennyMac and I am sure an excellent career lies ahead 

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Billy W.'s profile image
Billy W. 
a year ago

We had an awesome process!!  

Business response:

Thank you for taking the time to share your experience with us, Billy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

April G.'s profile image
April G. 
a year ago

I really appreciated the updates and where we were on the process.  

Business response:

Hi April - Your feedback is greatly appreciated. Thank you for the review. 

Travis B.'s profile image
Travis B. 
a year ago

Good experience with every step 

Business response:

Hi Travis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Timothy C.'s profile image
Timothy C. 
a year ago

That was the best customer service I have had in a long time thank you 

Business response:

Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven G.'s profile image
Steven G. 
a year ago

The entire process was easy and my loan officer was helpful along every step. 

Business response:

Thank you for the positive review, Steven! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeremy N.'s profile image
Jeremy N. 
a year ago

All interactions were great. The application process was smooth and easy. We were told what to expect. Communication with Norma was great. I never had to think if I should call to check on anything because she kept in contact with frequent updates.  

Business response:

Hi Jeremy - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.