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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,077 reviews
Select a rating
Ernest H.'s profile image
Ernest H. 
on Birdeye

a year ago

we had a great team 

Business response:

Hi Ernest - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Natalie A.'s profile image
Natalie A. 
on Birdeye

a year ago

Faiza was great. She was on vacation while my loan was being processed. During that time I dealt with a few other people. They were all very helpful too. Christina the loan office was also wonderful to deal with. It was a smooth process. Thanks 

Business response:

Thank you for the support, Natalie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Christopher K.'s profile image
Christopher K. 
on Birdeye

a year ago

Faiza was so great to work with! 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas K.'s profile image
Thomas K. 
on Birdeye

a year ago

Thank you What an easy process you made it. Special Thank you to Latrice😊  

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marc S.'s profile image
Marc S. 
on Birdeye

a year ago

Very pleasant experience and the team was very helpful and responsive.  

Business response:

Hi Marc - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

HUSSEIN Z.'s profile image
HUSSEIN Z. 
on Birdeye

a year ago

Everything was great working with Pennymac and the whole team showed professionalism and I really appreciate it a lot. Thank you very much! 

Business response:

Hi Hussein - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Ricardo M.'s profile image
Ricardo M. 
on Birdeye

a year ago

Liam’s customer service was exceptional, and he was very patient and thorough with his explanation. 

Business response:

Hi Ricardo - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

WILLIAM J.'s profile image
WILLIAM J. 
on Birdeye

a year ago

Everything went really great very professtional. 

Business response:

Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Ryan A.'s profile image
Ryan A. 
on Birdeye

a year ago

Jamie was fantastic. What other members of the team lacked he made up for. 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,077 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.