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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my fourth mortgage through PennyMac and I couldn't be happier with how each and every one of them has gone. From origination to close, the PennyMac team has been fantastic.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team made the process very smooth.
Business response:
Hi Dennis - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Michael was great! His knowledge and understanding of the process has helped us avoid many unnecessary delays!
Business response:
Hi Jutamas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very customer oriented!!
Business response:
Thank you for the positive rating, Clarence! We hope you have a wonderful day.
Customer service was great I am very happy with the team wokk
Business response:
Hi Carlos - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Our loan Originator Rebecca Holland and Our Loan Coordinator James Wright were both excellent. They were great to deal with and were also available to answer questions and the process went very smoothly.
Business response:
Thank you for the positive review, Heather! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
All around great service, kept us updated on loan progress.
Business response:
Hi James - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
It was really smooth!
Business response:
Thank you for the positive rating, Banasha! We hope you have a wonderful day.
Norma was incredible. She updated me along the way and used my communication method (text). I'm so pleased with the service she provided.
Business response:
Hi Jennifer - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,079 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.