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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone we worked with was very helpful and knowledgeable throughout the entire process.
Business response:
Thank you for the positive review, Brittani! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone on the team was friendly, helpful & fast
Business response:
Thank you for the positive review, Anthony! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Amy was excellent.
Business response:
Thank you for the positive review, Rosangeliz! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for making my home purchase happen
Business response:
Hi Katherine - Your feedback is greatly appreciated. Thank you for the review.
Refinance was easy and easy to complete
Business response:
Thank you for taking the time to share your experience with us, Jose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The process was great - Mr. Dylan Maister was "AWESOME" - he walked the entire way with me - answered all questions and responded to me in great timing. I will keep his inf in my phone - 4 ever for contact w/ PennyMac.
Business response:
Thank you for taking the time to share your experience with us, Regina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I currently have 2 claim #s and a complaint into your customer service and have yet to get any kind of answers. 33511154 and 0106073659. I assumed a loan in 2022 and the assumption process was horrible and slow. They had to run my credit twice because of their screw up and took over 6 months to close. During this time they allowed the previous home owner to get almost $2,000 from the escrow account from not being on top of their work. Now my mortgage jumped $220 per month to "catch" my escrow account up. I'm getting charged ... read more
Business response:
Hi Jefferson - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Everyone was very thoughtful and thorough. Appreciate the great support!
Business response:
Hi Cathy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Norma Brambila was very helpful
Business response:
Thank you for taking the time to share your experience with us, Thierry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,632 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.