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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,078 reviews
Select a rating
ANGELA J. S.'s profile image
ANGELA J. S. 
on Birdeye

a year ago

Everyone made the process extremely efficient and as easy as possible.  

Business response:

Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

LAURA C.'s profile image
LAURA C. 
on Birdeye

a year ago

N/A 

Business response:

Thank you for the positive rating, Laura! We hope you have a wonderful day. 

Jason B.'s profile image
Jason B. 
on Birdeye

a year ago

Everyone at PennyMac were pleasant & easy to work with. They went above & beyond to ensure everything was in place for our loan to close on the correct day. Great experience! 

Business response:

Thank you for the positive review, Jason! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MARK L.'s profile image
MARK L. 
on Birdeye

a year ago

very smoothly nicely done. 

Business response:

Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Lanny K.'s profile image
Lanny K. 
on Birdeye

a year ago

Braheem and Edna show professional courtesy at all times. Every encounter was pleasant and all around top notch. I am very pleased with the PennyMac team.  

Business response:

Thank you for the support, Lanny! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Mohammadreza S.'s profile image
Mohammadreza S. 
on Birdeye

a year ago

Anna was very helpful and responsive in all loan processing steps.  

Business response:

Hi Mohammadreza - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nicholas L.'s profile image
Nicholas L. 
on Birdeye

a year ago

Very efficient and easy to work with 

Business response:

Hi Nicholas - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

STEFANIE T.'s profile image
STEFANIE T. 
on Birdeye

a year ago

Nicole was amazing as was all the MAC team 

Business response:

Hi Stefanie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Courtney R.'s profile image
Courtney R. 
on Birdeye

a year ago

[this is a space limited box? for "any other thoughts"? okay then.] Communication with Nestor and Tyra was great. Having to upload documents that were then not necessary was not. 

Business response:

Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,078 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.