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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,942 reviews
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Peter S.'s profile image
Peter S. 
on Birdeye

a year ago

Chaix was absolutely fantastic to work with. She made the process fast, easy, and understandable. She took the time to answer all my questions, made sure I was always up to date with new information and was overall great!! 

Business response:

Hi Peter - Your feedback is greatly appreciated. Thank you for the review. 

Andrea S.'s profile image
Andrea S. 
on Birdeye

a year ago

This was a very easy process and Michael kept us informed each step of the way. 

Business response:

Hi Andrea - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Matthew G.'s profile image
Matthew G. 
on Birdeye

a year ago

Michael Osborne & Jamie Wright made an outstanding team and great professionals to work with! 

Business response:

Hi Matthew - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amanda T.'s profile image
Amanda T. 
on Birdeye

a year ago

From our start with Bethany to finishing up with Faiza was a great experience. They made me feel heard, important and always addressed my concerns or issues. 

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Bradley B.'s profile image
Bradley B. 
on Birdeye

a year ago

Every person that I dealt with was courteous and prompt with answers to my questions. 

Business response:

Thank you for the positive review, Bradley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Modesto G.'s profile image
Modesto G. 
on Birdeye

a year ago

Good job  

Business response:

Thank you for taking the time to share your experience with us, Modesto. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Amelie S.'s profile image
Amelie S. 
on Birdeye

a year ago

Barry was incredibly helpful and always ready to answer any of my questions. He made the whole process go so smoothly. Mahalo nui Barry and the whole Mac Team 🤙 

Business response:

Hi Amelie - Your feedback is greatly appreciated. Thank you for the review. 

Mary B.'s profile image
Mary B. 
on Birdeye

a year ago

Nicole was fabulous. Knowledgeable, courteous, caring and available. Outstanding experience! 

Business response:

Hi Mary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ryan M.'s profile image
Ryan M. 
on Birdeye

a year ago

Quinton Potter was excellent throughout the process of applying for my new home. There was a couple of hiccups toward the end, but my MAC team did well adjusting to the requests in the last 72 hours of closing out the loan with the title company. 

Business response:

Hi Ryan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,942 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.