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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,945 reviews
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Melissa C.'s profile image
Melissa C. 
on Birdeye

a year ago

A few issues but Liem worked thru them with us.  

Business response:

Thank you for taking the time to share your experience with us, Melissa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sara B.'s profile image
Sara B. 
on Birdeye

a year ago

Brock was wonderful and was available to us for the entire process. He guided us with great information and communicated all aspects for us to feel good about the process. Thank you so much 

Business response:

Hi Sara - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adrian B.'s profile image
Adrian B. 
on Birdeye

a year ago

The whole process was pleasant. We felt like we were guided the entire time and all of our questions were always answered in a timely manner. Our team, especially Nichole was amazing. 

Business response:

Thank you for taking the time to share your experience with us, Adrian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nieves G.'s profile image
Nieves G. 
on Birdeye

a year ago

I will say that the PennyMac Loan team they do their best to please you.thanks to Adams and Kennedy I really appreciated your help. 

Business response:

Hi Nieves - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Catherine B.'s profile image
Catherine B. 
on Birdeye

a year ago

They did a great job and worked hard to close on time and kept everyone informed at all times  

Business response:

Hi Catherine - Your feedback is greatly appreciated. Thank you for the review. 

Cody F.'s profile image
Cody F. 
on Birdeye

a year ago

Every time we had a question she said we very prompt at getting back to us! 

Business response:

Hi Cody - Your feedback is greatly appreciated. Thank you for the review. 

Nancy A.'s profile image
Nancy A. 
on Birdeye

a year ago

The process went well. Paulette was very helpful. Thank you!  

Business response:

Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rysheka Z.'s profile image
Rysheka Z. 
on Birdeye

a year ago

My experience was fantastic! Both Kaitlyn and Connor were very professional and helpful. They answered all of my questions and even worked around time differences and communication challenges when we were traveling internationally. 

Business response:

Hi Rysheka - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Yolanda D.'s profile image
Yolanda D. 
on Birdeye

a year ago

James was great, so pleasant to talk to and explained everything, every step of the way. 

Business response:

Thank you for taking the time to share your experience with us, Yolanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,945 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.