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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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Robert K.'s profile image
Robert K. 
a year ago

Want to thank all of those who made our Home Equity Loan an easy task. Your professionalism and courtesy was outstanding!!  

Business response:

Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

George S.'s profile image
George S. 
a year ago

None  

Business response:

Thank you for the positive review, George! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alinx St L.'s profile image
Alinx St L. 
a year ago

Great Customer Service from start to finish especially during the holiday season where most people are focused on shopping. 

Business response:

Hi Alinx - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Valencia M.'s profile image
Valencia M. 
a year ago

Every contact person were professional. Some went beyond help, they made calls on my behalf to get the information that I needed to turn in. I’m really grateful and happy. Thanks. 

Business response:

Hi Valencia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James C.'s profile image
James C. 
a year ago

Great service and communication  

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paulette C.'s profile image
Paulette C. 
a year ago

Prompt responses, full detailed explanations, excellent communications. 

Business response:

Hi Paulette - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James C.'s profile image
James C. 
a year ago

Great company to work with  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Christopher C.'s profile image
Christopher C. 
a year ago

We did have a slight inconvenience, but Gregory Lion and Faiza Saleem were on it and made sure everything was corrected and smooth flowing. 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sandra Meza R.'s profile image
Sandra Meza R. 
a year ago

Amazing experience  

Business response:

Hi Sandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.