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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Michael was great! Very easy to work with and made sure I was updated throughout the entire process. Thanks again Michael and Matt!
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I really appreciate that Rus contacted me to keep me updated and informed everytime something changed Was always friendly and professional
Business response:
Hi Brittney - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was supper helpful and friendly.
Business response:
Hi Gary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Before refinancing my home, I was nervous about the process. Everything went so much easier than expected and much quicker, too. I absolutely love the PennyMac team. Every person I had contact with was exceptionally friendly and informative.
Business response:
Hi Cynthia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
First of all, thank you for your excellent assistance from the entire process. We would like to claim an invoice for the proof of payment of the appraisal cost for the payment generated or to receive a credit for the difference.Thank you!
Business response:
Hi Yvonne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tony and Tyra were 👍
Business response:
Hi Larry - Your feedback is greatly appreciated. Thank you for the review.
I’m very happy with PennyMac and the great service provided by everyone involved.
Business response:
Thank you for the positive rating, Clifford! We hope you have a wonderful day.
Everything was great
Business response:
Thank you for the positive rating, Marion! We hope you have a wonderful day.
Fast and friendly.
Business response:
Hi Eric - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 49,081 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.