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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Loren T.'s profile image
Loren T. 
a year ago

Every team member was informed pleasant and wonderful to work with on all levels of our loan. 

Business response:

Hi Loren - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kira T.'s profile image
Kira T. 
a year ago

I wish I could write a novel about the stellar customer experience I had with Sandra. She truly went above and beyond and her level of communication is what companies every where should strive for. 

Business response:

Hi Kira - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angie Quinn C.'s profile image
Angie Quinn C. 
a year ago

Both my loan officers Michael Howarth and Sandra Benavidez are simply the BEST! They were both very personable and made purchasing a home go very smooth. I truly appreciate your patience and understanding. They will we recommended to other Veterans!❤ 

Business response:

Thank you for taking the time to share your experience with us, Angie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roman M.'s profile image
Roman M. 
a year ago

I was completely impressed with their professionalism and customer service. 

Business response:

Hi Roman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nick B.'s profile image
Nick B. 
a year ago

You guys did a great job 

Business response:

Thank you for the positive review, Nick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lori C.'s profile image
Lori C. 
a year ago

N/A 

Business response:

Hi Lori - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ian H.'s profile image
Ian H. 
a year ago

Everardo and Yester were incredibly helpful when it came to the loan process. I felt as though I could call on them at anytime for updates and they were always available to discuss any questions I had. They were truly a pleasure to work with! 

Business response:

Hi Ian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jennifer W.'s profile image
Jennifer W. 
a year ago

The whole experience was easy. 

Business response:

Thank you for taking the time to share your experience with us, Jennifer. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mayra L.'s profile image
Mayra L. 
a year ago

Norma did a fantastic job!! She was very pleasant and always responded quickly to answer my questions or help out with any issues. 

Business response:

Hi Mayra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.