This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company is terrible. I didn’t know it was legal to seek a house from under someone. Just this past January had to bury my mother and they decided to sell her house from under me while still living there and getting it into my name. They were given the paper from the court that the house needs to be put under my name and they sent me through bullshit. A week later got a notice saying I need to get out for the new buyer. Apparently this isn’t the first time they have done this according to the buyer. 1 star is still to m... read more
Business response:
Hi Cheyanna - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
You guys were awesome and answered all of my questions in a timely manner. It was a pleasure working with you.
Business response:
Thank you for taking the time to share your experience with us, Linda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent customer service, took care of me during the process of my loan with excellent communication every step of the process. Definitely recommend to my family and friends, Thank you again
Business response:
Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This process went very smoothly! Thank you!
Business response:
Hi Suzanne - Your feedback is greatly appreciated. Thank you for the review.
Destini Schroder was very courteous and helpful during the entire process. She kept me informed of the steps and ensured I was comfortable and kept up to date of the process.
Business response:
Thank you for the support, Stephanie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Great customer service.
Business response:
Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Quick,great service,very patent.
Business response:
Hi Josue - Your feedback is greatly appreciated. Thank you for the review.
Tyra and Corrie were awesome to work with. They went out of their way to solve any issues and essentially closed the entire deal by themselves. Very pleased and I hope they are recognized for it.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
John Fayad was the one that made me decide to go with PMc. He explained everything in such plain layman's terms I felt comfortable with making the choice. Nikki Lococo followed up and followed through and she was thorough and professional. Great team
Business response:
Thank you for the support, Janice! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.