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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I found Yester to be very professional. She had patience and helpful in explaining things to us. She was thorough in knowledge regarding the company she was representing. Pleasant in her speaking voice.
Business response:
Thank you for the positive review, Linda! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service from all involved to me securing this loan. I was updated throughout the process
Business response:
Hi Frederick - Your feedback is greatly appreciated. Thank you for the review.
Josh was excellent in getting us started with our home loan pre-qualification process, and Eric successfully brought us to the finish line with no real hiccups. An overall great experience!
Business response:
Thank you for the positive rating, Phillip! We hope you have a wonderful day.
Eric went above and beyond to make sure the loan application process went smooth and fast.which is what every buyer needs when they are purchasing a home. Extremely satisfied with his service.
Business response:
Hi Marija - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Russ Martin was excellent and was on top of any questions or issues I had. He should be the standard for customer service!
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
super easy to work with and no surprises! love that they would give you update even if nothing new to report.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
This team made purchasing our new home so smooth. Everyone went above and beyond to make sure we knew what was needed and where we were at in the process.
Business response:
Hi Lynn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was such a pleasure to work with the Mac team, and my lead loan officer who comforted me through the whole thing was such a pleasure to work with. He was kind, professional, thoughtful, understanding, very gracious that man deserves a raise
Business response:
Thank you for the positive rating, Thomas! We hope you have a wonderful day.
Very easy to reach out to, very pleasant to talk with.
Business response:
Hi Andrew - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,084 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.