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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
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Stacey V.'s profile image
Stacey V. 
a year ago

Excellent communication throughout the process. Calls, emails, and text were spot on, not redundant. Options and instructions on document uploads are fantastic. 

Business response:

Hi Stacey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nathan M.'s profile image
Nathan M. 
a year ago

Loan officer was nice and friendly and got back to me quickly when I had a question  

Business response:

Hi Nathan - Your feedback is greatly appreciated. Thank you for the review. 

Patricia G.'s profile image
Patricia G. 
a year ago

More convenient & less stressful to disburse checks electronically to customer’s credit card debtors.  

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David S.'s profile image
David S. 
a year ago

Right from the beginning pennymac guided me through every step and made my experience very nice 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Cory G.'s profile image
Cory G. 
a year ago

NA 

Business response:

Hi Cory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kathryn S.'s profile image
Kathryn S. 
a year ago

Service was great! 

Business response:

Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amaro S.'s profile image
Amaro S. 
a year ago

Anna Eng is amazing. Her level of professionalism is amazing. She defined made the whole process easy to understand from beginning to end.  

Business response:

Thank you for taking the time to share your experience with us, Amaro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kris D.'s profile image
Kris D. 
a year ago

Had such a pleasant experience the 1st time we decided to do a second loan with PennyMac.  

Business response:

Thank you for taking the time to share your experience with us, Kris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Douglas R.'s profile image
Douglas R. 
a year ago

We're completely satisfied. Would recommend this group to a friend. Thanks to all of you.  

Business response:

Hi Douglas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.