This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Service was excellent...MyMAC team was amazing!! Thank you for helping me get into my new home!!
Business response:
Hi Shawn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
N/A
Business response:
Hi Audy - Your feedback is greatly appreciated. Thank you for the review.
I would like to thank and praise Stephanie and Faiza for all the hard work and diligence. These Ladies made me feel comfortable throughout the entire process. The communication and prompt follow up calls really eased any anxiety. I’m truly grateful!
Business response:
Hi Jackie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Outstanding staff, who kept me informed and assisted us during the process especially Nancy Olivas. She was extremely helpful. Thank you
Business response:
Thank you for the positive rating, Michael! We hope you have a wonderful day.
Jamie was fantastic to work with-very personable, attentive, and extremely friendly.
Business response:
Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone and everything was great! Great options, Great Staff, and Great Timely Fashion! Thank You!
Business response:
Hi Elias - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Barry was phenomenal and very professional and understanding. He explained the process in Detail. His professionalism is outstanding.
Business response:
Hi Stacie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Kaitlyn Russell was my POC for the processing portion of this loan. I can't emphasize how much of an asset she was to have her processing the loan for me. I look forward to hopefully working with her again in the future for my next property.
Business response:
Thank you for the positive rating, Trent! We hope you have a wonderful day.
The company following up with after the fact. Was awesome
Business response:
Hi Darrell - Your feedback is greatly appreciated. Thank you for the review.
PENNYMAC has a 4.5 star rating with 48,945 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.