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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/a
Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
the whole experience was great and conducted with professionalism
Business response:
Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
First Adam was excellent. I had so many questions and he patiently listened and responded. Great customer service from everyone
Business response:
Thank you for taking the time to share your experience with us, Tracie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Having a house built in another state was in itself a stressful event. Our lender agent, Anna Eng, was there with us every step of the way, Anna addressed all of our concerns, and went above and beyond to keep us informed on the entire process.
Business response:
Hi Raymond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very satisfied with the process.
Business response:
Hi Alexander - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The PennyMac Team was helpful and efficient in processing the loan I requested and the whole process took 30 days from application to funding. I'm very pleased with PennyMac's service.
Business response:
Thank you for the positive rating, Linda! We hope you have a wonderful day.
Tanairy excellent loan officer!!!
Business response:
Hi Regina - Your feedback is greatly appreciated. Thank you for the review.
Everything went very quickly and was well organized, timely and communications were efficient and effective. It was a good experience.
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The entire Pennymac experience was great. Both Rebecca Holland and Jocelyn Nieves were amazing and helped me tremendously throughout the process. Because of them I would definitely look to Pennymac for any future loan applications.
Business response:
Hi Carolyn - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,945 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.