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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
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Andrew R.'s profile image
Andrew R. 
a year ago

Your choice of appraiser was terrible. They just did a desk appraisal, but charged for a full appraisal.  

Business response:

Hi Andrew - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cheryl M.'s profile image
Cheryl M. 
a year ago

The entire process was great. Everyone on the team was professional, informative,patient and helpful. Awesome team. Your company has two great assets with Faiza and Matthew.  

Business response:

Thank you for taking the time to share your experience with us, Cheryl. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gregory S.'s profile image
Gregory S. 
a year ago

Nathan and Tanairy were great to work with. Incredibly responsive with excellent communication throughout the process. 

Business response:

Hi Gregory - Your feedback is greatly appreciated. Thank you for the review. 

Laszlo G.'s profile image
Laszlo G. 
a year ago

Thank you for your professionalism, and quick response to all the issues! 

Business response:

Thank you for taking the time to share your experience with us, Laszlo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Derrek M.'s profile image
Derrek M. 
a year ago

Good overall experience! 

Business response:

Hi Derrek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Richard B.'s profile image
Richard B. 
a year ago

The entire process was extremely simple and easy. The staff kept me well informed of everything happening and what was needed. I truly value the ease of the process.  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Paul V.'s profile image
Paul V. 
a year ago

Jamie was impressive and assisted me through the whole process towards the end 

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Hipolito C.'s profile image
Hipolito C. 
a year ago

Thanks for everything  

Business response:

Hi Hipolito - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert S.'s profile image
Robert S. 
a year ago

The whole process was a piece of cake. Everyone at Pennymac and Mortgage Connect was just as friendly, helpful and courteous as they could be. The documentation process was smooth, the in-home notary service was excellent. 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.