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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nancy was amazingly helpful throughout the process. She was always available by text if I had a quick question. Doing things via text is typically easier for me. Nancy deserves a raise or at least a bonus for her efforts. Thank you!
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate all the help and personal service I received from Grace and Jennifer throughout the load process.
Business response:
Hi Joe - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Website should be more user friendly. Feliz Kim was great very knowledgeable with great customer skills.
Business response:
Hi Jose - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I never felt alone in this process. I knew I can call Norma anytime for assistance
Business response:
Hi Klaus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great people to deal with just. at first loan officer fell like didn't take me serious when I was about to switch bank Anna step in and she take care of me and explain details. What I need to do and everything was easy with her. Thank you
Business response:
Hi Ervin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great Team! Communication was impeccable!
Business response:
Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I was working mainly with Sandra and Layal who were super attentive and supportive during the entire period of buying a home in South Florida which for us was difficult. They made life easier during this experience.
Business response:
Hi Howard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Andy and Al were great very patient and informative
Business response:
Thank you for taking the time to share your experience with us, Charlene. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Paulette was absolutely amazing! We always felt she had our best interests at heart and listened to our concerns to figure out exactly what was needed! Thank you so much, Paulette!!
Business response:
Thank you for the positive review, Willard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,622 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.