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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,945 reviews
Select a rating
NICHOLAS L.'s profile image
NICHOLAS L. 
on Birdeye

a year ago

It was a great experience from start to finish. The team made EVERYTHING so easy. 

Business response:

Thank you for the support, Nicholas! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

DERRICK S.'s profile image
DERRICK S. 
on Birdeye

a year ago

All the interaction and communication were concise and professionally constructed. The use of digital communication was a major plus for me and my busy schedule. In addition, the follow ups were definitely appreciated. Great job!  

Business response:

Hi Derrick - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nadine C.'s profile image
Nadine C. 
on Birdeye

a year ago

KUDOS!! 

Business response:

Hi Nadine - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Sean A.'s profile image
Sean A. 
on Birdeye

a year ago

Only issue that I had and still have is with the closing costs for the loan. I spoke with several other financial people and could have got better. I did stay with you guys out of work that was already completed and risk issues with closing date. 

Business response:

Thank you for the positive rating, Sean! We hope you have a wonderful day. 

JASON K.'s profile image
JASON K. 
on Birdeye

a year ago

Very professional, friendly, and efficient service. It was a pleasure to work with everyone. 

Business response:

Thank you for the support, Jason! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Jody H.'s profile image
Jody H. 
on Birdeye

a year ago

Everything was fine  

Business response:

Hi Jody - Your feedback is greatly appreciated. Thank you for the review. 

Michelle L.'s profile image
Michelle L. 
on Birdeye

a year ago

I have enjoyed working with PennyMac for the past several years and this experience was blissful. Paulette and Caleb did an exceptional job and the process was extremely smooth. 

Business response:

Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
on Birdeye

a year ago

My PennyMac team was knowledgeable, courteous, and professional. Thank you, Tom 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony M.'s profile image
Anthony M. 
on Birdeye

a year ago

Our loan officer and his assistant were amazing, we had questions the questions were promptly answered. I would highly recommend pennymac to friends and family.  

Business response:

Thank you for the support, Anthony! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,945 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.