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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My PMAC team was on top of this process all the way through. Kept me informed and on schedule.
I feel like it got stuck for a long time once all the documents and information were entered.
The whole process ended better than I expected and I just want to make sure credit is given to Nicole and Andrew. Thank you!
Great service and responded to my emails and calls in a very timely manner. I have been with PennyMac since 2013.
being that we refinance out loan with the same company our original loan was with, we expected to have better service in terms of cost.
Our closing document was incorrect twice after requesting changes to be made that were not made upon request. No one communicated to me the reasoning taxes were in escrow and I had to call for explanations on what my next steps were
The entire process took too long and I had to kept submitting updated check stubs and such. I felt like they didn’t ask for all the proper information in front either.
The process for refinancing my home was smooth and communicated clearly to me. I would and will recommend Penny Mac from here on out, thanks for the good work.
Too many people involved. On-line tech issues to navigate web site are awkward and hard for older non-tech savvy people to use. Everything worked out OK!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,312 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.