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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Helpful and clear directions.
Communication and the closing process was done quickly and faster than expected.
Fast and easy... Quick response and cordial...
I received a email stating we didn't pay the closing cost when I gave a money order. I was not happy about that
The process was easy and the team great to work with.
Refinance process was fast and easy. Loan processors were helpful and notary services during closing were accommodating of the current circumstances.
It took over 100 days to close. Forms were requested 3 times
Documents I sent were frequently sent back as "too blurry" upon contacting the agent about suggestions on how to fix this or other routes to submit, his advice was "they're too blurry. they're just too blurry. gotta resubmit" basically repeating everything I already knew and offering zero advice.
The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful.
PENNYMAC has a 4.5 star rating with 48,569 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.