PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,176 reviews
Select a rating
Craig B.'s profile image
Craig B. 
4 years ago

Everyone was great to work with. The process was easy and quick! Would highly recommend to anyone looking for a home loan or refinance! 

DARIN S.'s profile image
DARIN S. 
4 years ago

Mr. Nelson Massari and Ms. Tiffany Terry were simply awesome! The are professional and communicated effectively throughout the refinance experience. 

Kevin Tuohy S.'s profile image
Kevin Tuohy S. 
4 years ago

With the assist of both the loan officer and Frank, I sailed through the process very comfortably, having very little computer experience. The entire staff, including tech support(Hugo) supported me in this transition with the greatest of ease. I am very happy to have this team behind me in assistance. Thumbs up to all involved. Thanks and Godspeed 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Once Timothy took charge of the processes everything transpired accurately and expediently! Thanks. 

KENNETH H.'s profile image
KENNETH H. 
4 years ago

It was easy process. Would recommend. 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Very easy process always returned my calls in a timely manner. Would recommend PennyMac to family and friends.  

DAVAWNTE D.'s profile image
DAVAWNTE D. 
4 years ago

I feel that is someone has current PennyMac loan, the process should be a bit more seamless. I felt like there was some confusion in some of the process. I think things could improve if internal sections talked to one another. 

Wanda M.'s profile image
Wanda M. 
4 years ago

Ms. Michelle Boyd is GREAT. She took extra time with me when needed and she was very patient and efficient with the loan process. I would love working with her and would still her if I were in the loan business. Please pass on to her just how AWESOME I think she is. I would also like to thank PennyMac for working with me as a whole. I however did not like working with AMROCK, the service was awful. 

Joel Y.'s profile image
Joel Y. 
4 years ago

Quick and easy process and we were updated regularly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,176 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.