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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Krisander Willis J.'s profile image
Krisander Willis J. 
2 years ago

Cesar Fierro was great keeping me on track. Very professional Thanks for all your help 

Business response:

Hi Krisander - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bobby T.'s profile image
Bobby T. 
2 years ago

Anna was very helpful and reliable through out the loan process. Thank you 

Business response:

Hi Bobby - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tyler B.'s profile image
Tyler B. 
2 years ago

Anna was incredible to work with. She was very knowledgeable and helpful every step of the way. She answer every question we had every time something came up without hesitation. Overall experience with Anna and PennyMac was very positive. Thanks! 

Business response:

Thank you for taking the time to share your experience with us, Tyler. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roseanne F.'s profile image
Roseanne F. 
2 years ago

Thank you good job helping me 

Business response:

Hi Roseanne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jimmy S.'s profile image
Jimmy S. 
2 years ago

Every one was helpful and able to give me an answer or get me to someone who could 

Business response:

Thank you for the positive review, Jimmy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexis C.'s profile image
Alexis C. 
2 years ago

The whole team was great, Norma and both Adams were very good and knowledgeable. Only bad thing was the taxes weren't added originally. They later were. But they were able to keep closing at a manageable price in out budget. 

Business response:

Hi Alexis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yesenia G.'s profile image
Yesenia G. 
2 years ago

The only thing I wish that they would have at least a list of things needed ahead of time. There was too much back and forth 

Business response:

Hi Yesenia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacqueline R.'s profile image
Jacqueline R. 
2 years ago

Every person that I spoke with was very pleasant answered all questions that I ask, and explained every detail. A very good experience. 

Business response:

Thank you for taking the time to share your experience with us, Jacqueline. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edward H.'s profile image
Edward H. 
2 years ago

Tara was professional and personal. Excellent representative for PennyMac. She followed-up consistently and exceeded my expectations. 

Business response:

Thank you for the positive review, Edward! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.