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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,945 reviews
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John J.'s profile image
John J. 
on Birdeye

a year ago

We're so happy with the service we received from PennyMac staff. When we had questions an easy text or email to Latrice Autry or Christopher Bowman was quickly answered. The turn around time of the refinance was amazing. Fantastic experience. 

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Amber C.'s profile image
Amber C. 
on Birdeye

a year ago

The entire process was so easy from start to finish  

Business response:

Hi Amber - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

David S.'s profile image
David S. 
on Birdeye

a year ago

Exemplary level of service delivered overall - highly organized, informative, and exceptionally friendly! 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

WILLIAM W.'s profile image
WILLIAM W. 
on Birdeye

a year ago

The process was hassle free and explained in detail. Keep up the great work!  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

MARCUS C.'s profile image
MARCUS C. 
on Birdeye

a year ago

At first I was like I didn't want to deal with anyone but after talking with Liam more and more I was very pleased with him and every time I called I only wanted to talk to him...he's the best 

Business response:

Hi Marcus - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eladio B.'s profile image
Eladio B. 
on Birdeye

a year ago

Very smooth and quick process.  

Business response:

Hi Eladio - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Chris B.'s profile image
Chris B. 
on Birdeye

a year ago

Paulette was great 

Business response:

Hi Chris - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Sandra F.'s profile image
Sandra F. 
on Birdeye

a year ago

Barry was OUTSTANDING! 

Business response:

Hi Sandra - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Jeremy M.'s profile image
Jeremy M. 
on Birdeye

a year ago

Every one was super helpful and answered my questions quickly and thoroughly. 

Business response:

Hi Jeremy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,945 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.