PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
Michael P.'s profile image
Michael P. 
2 years ago

Rosario was excellent! She was very responsive and she has wonderful costumer service skills! 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Al A.'s profile image
Al A. 
2 years ago

In short, my experience has exceeded all my expectations. Adam Sher and Kenndy Crees were a pleasure to work with. Kennedy Cress was exceptionally competent. I look forward to my next real estate purchase being funded through Pennymac. 

Business response:

Hi Alejandro - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James Harris J.'s profile image
James Harris J. 
2 years ago

they took a payment out of my account on 2-16-2024 I just want to know why I THOUTH I don't have to make a payment till March 

Business response:

Hi James - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brittani N.'s profile image
Brittani N. 
2 years ago

Everyone we worked with was very helpful and knowledgeable throughout the entire process. 

Business response:

Thank you for the positive review, Brittani! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony D.'s profile image
Anthony D. 
2 years ago

Everyone on the team was friendly, helpful & fast 

Business response:

Thank you for the positive review, Anthony! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rosangeliz T.'s profile image
Rosangeliz T. 
2 years ago

Amy was excellent. 

Business response:

Thank you for the positive review, Rosangeliz! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Katherine C.'s profile image
Katherine C. 
2 years ago

Thank you for making my home purchase happen 

Business response:

Hi Katherine - Your feedback is greatly appreciated. Thank you for the review. 

Jose C.'s profile image
Jose C. 
2 years ago

Refinance was easy and easy to complete 

Business response:

Thank you for taking the time to share your experience with us, Jose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Regina J.'s profile image
Regina J. 
2 years ago

The process was great - Mr. Dylan Maister was "AWESOME" - he walked the entire way with me - answered all questions and responded to me in great timing. I will keep his inf in my phone - 4 ever for contact w/ PennyMac. 

Business response:

Thank you for taking the time to share your experience with us, Regina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.