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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a great experience working with Penny-Mac as always we have done every house loan with you and we’ve had nothing but great service. Thank you!
Business response:
Thank you for taking the time to share your experience with us, Kristine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very good process and always informed
Business response:
Thank you for the positive review, Umeshkumar! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I was very much pleased with berry, he made me fill conformable and not pressured, he went step by step so I was able to understand the process, with a major decision such as this, Berry was by professional. Thank you .
Business response:
Hi Ronald - Your feedback is greatly appreciated. Thank you for the review.
Everyone that I spoke with was helpful, polite and knowledgeable. They made the process very easy to get through.
Business response:
Hi Darrell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
None. Great job!
Business response:
Hi Francisco - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Communication is key and during my experience, my loan officer, Michael Ammari, was on point. He responded quickly and was most helpful throughout my loan experience. Amy was great also. Thank you to them both and keep up the great work.
Business response:
Hi Willie - Your feedback is greatly appreciated. Thank you for the review.
The process was very easy and the customer service was very kind and explained the process every step of the way.
Business response:
Thank you for the positive review, Michele! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
N/a
Business response:
Hi Wai - Your feedback is greatly appreciated. Thank you for the review.
Yester was extremely helpful and always available for all my questions. I feel that she goes above and beyond with compassion and empathy.
Business response:
Hi Susanne - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.