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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,086 reviews
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Daunus H.'s profile image
Daunus H. 
on Birdeye

a year ago

awesome service from the team. We were happy with how everything was expedited.. 

Business response:

Thank you for taking the time to share your experience with us, Daunus. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sarah S.'s profile image
Sarah S. 
on Birdeye

a year ago

From the beginning stages with our loan specialist, Andrew, to the final portion everyone at PennyMac has been amazing. Incredibly communicative and very thorough in explaining the processes. Thank you to all! 

Business response:

Hi Sarah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Bradley B.'s profile image
Bradley B. 
on Birdeye

a year ago

Eric Haywood was fantastic to work with. He communicated every step of the way and if there was anything outstanding he called us to have it resolved immediately. He managed to get us from offer to closing in less than 19 days 

Business response:

Hi Bradley - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Jithendra L.'s profile image
Jithendra L. 
on Birdeye

a year ago

Wonderful to work with. Appreciate the team work. Always willing to help. Smooth closing 

Business response:

Hi Jithendra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Dana F.'s profile image
Dana F. 
on Birdeye

a year ago

N/a 

Business response:

Thank you for the positive review, Dana! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William J.'s profile image
William J. 
on Birdeye

a year ago

I love buying a home through Pennymac...it just works and reduces my stress level. 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

BRYAN G.'s profile image
BRYAN G. 
on Birdeye

a year ago

Superior service  

Business response:

Thank you for the positive rating, Bryan! We hope you have a wonderful day. 

CARMELO F.'s profile image
CARMELO F. 
on Birdeye

a year ago

Excellent process and with various mortgage loan products. 

Business response:

Hi Carmelo - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Catherine L.'s profile image
Catherine L. 
on Birdeye

a year ago

My entire loan team was amazing! Responsive, attentive, quick, and flexible! Without them we may not have gotten our next house! I can't thank the team enough for their professionalism and abiltiy to help us with a difficult situation when presented. 

Business response:

Hi Catherine - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.