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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
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Linda C.'s profile image
Linda C. 
a year ago

I thought it all went well. I have no complaints  

Business response:

Hi Linda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jonathan S.'s profile image
Jonathan S. 
a year ago

I had the best team. Always keep me updated. 

Business response:

Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review. 

Lester C.'s profile image
Lester C. 
a year ago

The process was pretty flawless and the customer service from the MAC team was outstanding 

Business response:

Hi Lester - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Todd P.'s profile image
Todd P. 
a year ago

Both Latrice and Michael are faunistic loan officers and were very responsive to any and all questions and requests I had. Top Notch!!  

Business response:

Hi Todd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John D.'s profile image
John D. 
a year ago

Even the title company I worked with said that the response they had with the PennyMac team was excellent! Everything went very smoothly. 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vincent Tedesco Wata Vincent J. T.'s profile image
Vincent Tedesco Wata Vincent J. T. 
a year ago

PennyMac holds my original mortgage. They were the obvious choice for my home equity loan. PennyMac exceeded my expectations. Yester did an amazing job keeping me informed and answering all questions. Yester is very knowledgeable and professional.  

Business response:

Thank you for taking the time to share your experience with us, Vincent. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Timothy A.'s profile image
Timothy A. 
a year ago

Faiza Saleem is truly a huge asset to PennyMac. Her professionalism, effectiveness,responses were very timely. We never had to guess what was going on and when, or what deliverables were due. Her attention to detail is remarkable. Need more like her! 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
a year ago

I could not have for better service. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Susan B.'s profile image
Susan B. 
a year ago

It was nice to do business with Pennymac. 

Business response:

Hi Susan - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.