PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
John J.'s profile image
John J. 
2 years ago

It’s been a great experience to work with the Penny Mac team. Thankyou, John Johnson 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Penelope M.'s profile image
Penelope M. 
2 years ago

Yester was very helpful and responsive to all my questions and ensured I had a clear understanding of actions needed. Thanks! 

Business response:

Hi Penelope - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tammy M.'s profile image
Tammy M. 
2 years ago

Chaix was very helpful and quick response. Cody was not helpful at all! 

Business response:

Hi Tammy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Eric S.'s profile image
Eric S. 
2 years ago

My loan specialist, Jamie, provided great communication and really helped me ensure the entire process was executed smoothly. 

Business response:

Thank you for the positive review, Eric! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Samuel H.'s profile image
Samuel H. 
2 years ago

From start to finish, everyone was very professional and responsible 

Business response:

Hi Samuel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Franklin H.'s profile image
Franklin H. 
2 years ago

Pennymac team is very professional, and amazing customer service. Thank you 

Business response:

Hi Franklin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Randall B.'s profile image
Randall B. 
2 years ago

Everyone stayed in contact thru process. 

Business response:

Thank you for the positive review, Randall! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David F.'s profile image
David F. 
2 years ago

Every conversation was pleasant answered every question I had even went above to find answers 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael S.'s profile image
Michael S. 
2 years ago

Very easy pleasant experience. Excellent people and easy online workings. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.