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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,630 reviews
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Fred Ball J.'s profile image
Fred Ball J. 
4 years ago

Communicated well. 

Johnathan S.'s profile image
Johnathan S. 
4 years ago

Though our property is typical of the area and real estate market, there was delay in underwriting causing need for 2 appraisals and almost a third. The reason was not clearly conveyed by underwriting. This was the only real hang up in the process. We had to ask the seller for 2 extensions. We were looking at going to a different lender to not lose the sale but just made it. We do not feel this was the fault of Sheryl. She became our advocate. 

Melina J.'s profile image
Melina J. 
4 years ago

PennyMac is my lender of choice ! Reliable, Respectable, and dependable! I highly recommend PennyMac to anyone looking to purchase or refinance a home. 

Steven A.'s profile image
Steven A. 
4 years ago

Unpleasant 

Craig B.'s profile image
Craig B. 
4 years ago

Everyone was great to work with. The process was easy and quick! Would highly recommend to anyone looking for a home loan or refinance! 

Shelda B.'s profile image
Shelda B. 
4 years ago

Overall I had a good experience, and I would recommend my friends. Loan officer was excellent with communication and explaining everything. He was very knowledgeable. 

JAMES Ewers I.'s profile image
JAMES Ewers I. 
4 years ago

Quick and easy! 

KENNETH H.'s profile image
KENNETH H. 
4 years ago

It was easy process. Would recommend. 

DAVAWNTE D.'s profile image
DAVAWNTE D. 
4 years ago

I feel that is someone has current PennyMac loan, the process should be a bit more seamless. I felt like there was some confusion in some of the process. I think things could improve if internal sections talked to one another. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.