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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,574 reviews
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Edward F.'s profile image
Edward F. 
on Birdeye

3 years ago

Everyone I spoke with was very pleasant and professional although the overall process took longer than I would have liked. 

LaShawn B.'s profile image
LaShawn B. 
on Birdeye

3 years ago

My loan could have closed faster and better communication. 

TRACY F.'s profile image
TRACY F. 
on Birdeye

3 years ago

Sharyl was always available to answer any question I had and she was always very personable. This is a very stressful time to be buying a house, but Sharyl was very reassuring of the process. 

Luis M.'s profile image
Luis M. 
on Birdeye

3 years ago

Great to do business with straight and to the point 

ALEXANDER M.'s profile image
ALEXANDER M. 
on Birdeye

3 years ago

Tyler and Theresa were great to work with! 

Jarred D.'s profile image
Jarred D. 
on Birdeye

3 years ago

Very easy process and limited paperwork needed. Everything was handled very promptly. 

HALEY P.'s profile image
HALEY P. 
on Birdeye

3 years ago

The whole process was fast and easy and really saved me and my family some money! It was great overall! 

Frank C.'s profile image
Frank C. 
on Birdeye

3 years ago

The first loan processing agent we had did a poor job of communicating, we had emailed and told him upfront about changes to the loan app desired after the appraisal came in, and he failed to update the loan docs for almost two months. And he kept trying to get us to close on the original loan. Finally they got the loan docs updates, and we stopped getting updates from the processing agent. Once Ajanay Cummings was assigned everything went great! 

GERMAN G.'s profile image
GERMAN G. 
on Birdeye

3 years ago

Great service even during this pandemic, everything went well. Thanks  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,574 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.