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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone I spoke with was very pleasant and professional although the overall process took longer than I would have liked.
My loan could have closed faster and better communication.
Sharyl was always available to answer any question I had and she was always very personable. This is a very stressful time to be buying a house, but Sharyl was very reassuring of the process.
Great to do business with straight and to the point
Tyler and Theresa were great to work with!
Very easy process and limited paperwork needed. Everything was handled very promptly.
The whole process was fast and easy and really saved me and my family some money! It was great overall!
The first loan processing agent we had did a poor job of communicating, we had emailed and told him upfront about changes to the loan app desired after the appraisal came in, and he failed to update the loan docs for almost two months. And he kept trying to get us to close on the original loan. Finally they got the loan docs updates, and we stopped getting updates from the processing agent. Once Ajanay Cummings was assigned everything went great!
Great service even during this pandemic, everything went well. Thanks
PENNYMAC has a 4.5 star rating with 48,574 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.