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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac has been my home lender since day one! I just refinanced my house with them as well, I received weekly updates on the process. All my questions and concerns were answered! Thank you to my loan team specialists!
Great experience.
Overall, we had a very smooth experience. We were able to close our refinance over a holiday weekend from the comfort of our home. We were very pleased with the process.
I have gone thru this process 2 times now with PennyMac and it all has been extremely easy, thanks to the teams that handled each occassion. From Jimmy to Shalom and all the other members thank you very much for your assistance and prompt attention to details in loan process. Allways on time with documents and emails to phone calls and answering my questions it was a great experience and i will recommend to others.
Miss Britnee Valles was genuinely wonderful to work with while re-financing my mortgage during the COVID-19 pandemic. She was patient, attentive, reliable, and explained the process and answered my questions at each step. I explained that I am hearing impaired. Miss Britnee speaks and writes clearly. She valued me as a customer and I her as a resource. Please give her a raise!
Can’t say enough about Anthony and Mario and Pennymac! They have had my past 2 houses and made the buying process smooth! We also refinanced our current loan and dropped it from 3.875% to 2.5%! Saving us $350 a month off our mortgage and no payments till February 1st! We r renovating our current house so nonpayment for a month will help pay for extras! From the time they called to refinance till closing was a month! Extremely excited we’re staying with Pennymac and their awesome customer svc!!!
PennyMac was my incumbent mortgage company when I decided to refinance. They matched a competing interest rate I had obtained and beat the closing costs I would have been charged by the competitor. The refinancing process was very streamlined and efficient. The PennyMac personnel involved in the process were knowledgeable, courteous, and informative. The overall process was beneficial and satisfying for me.
great experience
Sarah was wonderful through the entire process. The moment I had an questions or concerns she was there immediately.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.